American Express (AXP)

Company ID: 91 | CIK: 0000004962
10-Q view:
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Segments are charted by their disclosed metrics (revenue, segment profit, etc.). Each line is a single segment. Reconciliation/corporate items are excluded. Major customers are shown as a percentage of revenue. Operational KPIs are grouped by metric concept; sub-metrics appear as separate lines.

Geographic Segments

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Business Unit / Product Segments

Major Customers (% of Revenue)

No major-customer concentration data found.

Operational KPIs

Financial advisors (advisors)

Average basic cardmember spending (arpu)

AETC custody assets (aua)

Assets owned and/or managed (aum)

Average discount rate (average_discount_rate)

No 10-K data

Average basic Card Member spending (average_spend_per_card)

No 10-K data

Average Cardmember spending (basket_size)

Global Card billed business (billed_business)

No 10-K data

Cash sales (bookings)

Travel locations (branches)

No 10-Q data

Unused credit available (capacity)

No 10-K data

Basic cards-in-force (cards_in_force)

No 10-K data

Brokerage clients (customers)

Direct retail deposit accounts (customers_served)

No 10-K data

Customer deposits (deposits)

Membership Rewards URR (engagement)

No 10-K data

Card billed business (gmv)

Headcount (headcount)

Owned and managed U.S. Cardmember lending (loans_outstanding)

Net loss ratio (loss_ratio)

Mutual fund sales (net_flows)

GCS Net interest yield on average Card Member loans (net_interest_margin)

Net loss ratio (net_write_off_rate)

No 10-K data

30+ days past due (nonperforming_loans)

30 Days Past Due (other)

No 10-K data

30 Days Past Due as % of Total Cardmember Loans (other)

No 10-K data

30 days past due (other)

No 10-K data

30 days past due - Card Member loans (other)

No 10-K data

30 days past due - Card Member receivables (other)

No 10-K data

30 days past due rate (other)

No 10-K data

30 days past due ratio (other)

No 10-K data

30 days past due — loans (other)

No 10-Q data

30 days past due — receivables (other)

No 10-Q data

30+ days past due (other)

30+ days past due PFS loans percentage (other)

No 10-K data

30+ days past due as a % of total (other)

No 10-Q data

30+ days past due loans (other)

30+ days past due loans as a % of total (other)

No 10-K data

30+ days past due rate (other)

No 10-K data

30+ days past due rate — loans (other)

No 10-K data

30+ days past due rate — receivables (other)

No 10-K data

30+ days past due ratio (other)

No 10-K data

30+ days past due receivables (other)

30+ days past due — loans (other)

No 10-Q data

30+ days past due — receivables (other)

No 10-Q data

90 Days Past Due (other)

No 10-K data

90 Days Past Due as % of Total Cardmember Receivables (other)

No 10-K data

90 days past billing (other)

No 10-K data

90 days past billing rate (other)

No 10-K data

90 days past due (other)

No 10-K data

90 days past due ratio (other)

No 10-K data

90+ days past billing (other)

No 10-K data

AEB loan loss reserves (other)

No 10-K data

AEB loan loss reserves as % of total loans (other)

No 10-K data

AEB past due rate (other)

No 10-Q data

AEB reserve for credit losses (other)

No 10-K data

AEB reserve ratio (other)

No 10-Q data

AEB return on assets (other)

No 10-Q data

AEB return on equity (other)

No 10-Q data

AEB total assets (other)

No 10-Q data

AECC assets (other)

No 10-Q data

AECC investment certificate assets (other)

No 10-Q data

AETC benefit plans (other)

No 10-Q data

ATM locations (other)

No 10-Q data

ATM locations worldwide (other)

No 10-Q data

ATM network locations (other)

No 10-Q data

ATM terminals (other)

No 10-Q data

ATMs (other)

No 10-Q data

Adjusted net interest income (other)

No 10-K data

American Express Bank Reserve for Credit Losses (other)

No 10-K data

Annuity Sales (other)

Annuity sales (other)

Asia Pacific credit exposure (other)

No 10-K data

Asia/Pacific Region FX and Derivatives (other)

No 10-K data

Asia/Pacific Region Guarantees and Contingents (other)

No 10-K data

Asia/Pacific Region Other Exposure (other)

No 10-K data

Asia/Pacific credit exposure (other)

No 10-K data

Assets managed or administered (other)

No 10-K data

Assets of non-consolidated joint ventures (other)

No 10-K data

Assets owned managed administered (other)

No 10-Q data

Average Basic Card Member Spending (other)

No 10-Q data

Average Card Member spending (other)

Average Discount Rate (other)

No 10-Q data

Average Total Assets (other)

No 10-K data

Average Travelers Cheque investments (other)

No 10-K data

Average Travelers Cheques Outstanding (other)

No 10-K data

Average Travelers Cheques outstanding (other)

Average basic Card Member spending (other)

No 10-K data

Average basic cardmember spending (other)

Average card member spending (other)

No 10-K data

Average cardmember loans (other)

No 10-K data

Average cardmember spending (other)

Average common shares outstanding (other)

No 10-K data

Average discount rate (other)

Average fee per card (other)

Average fee per card adjusted (other)

No 10-K data

Average investments (other)

No 10-K data

Average proprietary basic Card Member spending (other)

Average spending per basic card (other)

No 10-Q data

Average spending per card (other)

No 10-Q data

Average spending per proprietary basic card (other)

No 10-Q data

Average travelers cheque investments (other)

No 10-K data

Average travelers cheque outstanding (other)

No 10-K data

Average travelers cheques outstanding (other)

Bank card issuance arrangements (other)

No 10-Q data

Bank loan loss reserves (other)

No 10-K data

Bank reserve for credit losses (other)

No 10-K data

Bank total assets (other)

No 10-K data

Bank total risk-based capital ratio (other)

No 10-K data

Basic Cards in force (other)

No 10-Q data

Basic cards in force (other)

Basic cards-in-force (other)

Billed business (other)

Billed business growth (other)

No 10-K data

Billed business mix (other)

No 10-Q data

Business travel spend processed (other)

No 10-Q data

Capital returned to shareholders (other)

No 10-K data

Card Billed Business (other)

No 10-Q data

Card Member Receivables (other)

No 10-Q data

Card Member loan loss reserves (other)

No 10-K data

Card Member receivable loss reserves (other)

No 10-K data

Card Member receivables (other)

Card Member receivables outstanding (other)

No 10-K data

Card Member receivables, net (other)

No 10-Q data

Card billed business (other)

Card issuance currencies (other)

No 10-Q data

Card member receivables (other)

No 10-K data

Cardmember lending loans 30-89 days past due (other)

No 10-K data

Cardmember lending loans 90+ days past due (other)

No 10-K data

Cardmember lending loss reserves (other)

No 10-K data

Cardmember lending net write-off rate (other)

No 10-K data

Cardmember lending past due 30-89 days (other)

No 10-K data

Cardmember lending past due 90+ days (other)

No 10-K data

Cardmember loan loss reserves (other)

No 10-K data

Cardmember loans 30-89 days past due (other)

No 10-K data

Cardmember protection guarantees (other)

No 10-Q data

Cardmember receivable loss reserves (other)

No 10-K data

Cardmember receivables (other)

Cardmember receivables 90 days past due (other)

No 10-K data

Cardmember receivables loss reserves (other)

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Cardmember receivables outstanding (other)

No 10-K data

Cards in force (other)

Cards-in-force (other)

Cash and cash equivalents (other)

No 10-K data

Cash and investment securities (other)

No 10-K data

Cash and readily-marketable securities (other)

No 10-K data

Cash sales (other)

Charge Card Loss Reserves (other)

No 10-K data

Charge card 90 days past due (other)

No 10-K data

Charge card 90+ days past due (other)

No 10-K data

Charge card delinquency (other)

Charge card loss reserves (other)

No 10-K data

Charge card loss reserves ratio (other)

No 10-K data

Charge card net write-off rate (other)

No 10-Q data

Charge card receivables (other)

Charge card receivables 90 days past due (other)

No 10-K data

Charge card receivables 90+ days past due (other)

No 10-K data

Cobrand share of billed business (other)

No 10-Q data

Collateral for Federal Reserve Discount Window (other)

No 10-K data

Commercial paper outstanding (other)

Committed Bank Credit Facility (other)

No 10-K data

Committed bank credit facilities (other)

No 10-Q data

Committed bank line coverage (other)

No 10-K data

Common Equity Tier 1 capital (other)

No 10-K data

Common Equity Tier 1 capital ratio (other)

No 10-K data

Common Equity Tier 1 ratio (other)

Common Shares Outstanding (other)

Common shareholders of record (other)

No 10-Q data

Common shares outstanding (other)

Common shares repurchased (other)

No 10-K data

Consolidated tangible net worth (other)

No 10-Q data

Contingent alternate funding (other)

No 10-Q data

Contingent securitization capacity (other)

No 10-Q data

Corporate and international travel sales (other)

No 10-Q data

Costco cards-in-force share (other)

No 10-K data

Countries with banking offices (other)

No 10-Q data

Credit loss reserves (other)

Credit loss reserves on Card Member loans (other)

No 10-K data

Customer Pandemic Relief program balances (other)

No 10-K data

Deferred annuities in force (other)

Deferred annuities inforce (other)

No 10-Q data

Delinquency rate (other)

Delinquency rate loans (other)

No 10-K data

Diluted earnings per share (other)

No 10-Q data

Direct deposit accounts (other)

No 10-K data

Discount revenue as % of billed business (other)

No 10-K data

Discount revenue rate (other)

No 10-K data

Discount revenue yield (other)

Discount window capacity (other)

No 10-K data

Effective tax rate (other)

Excess cash and marketable securities (other)

No 10-K data

Excess spread rate, net (other)

No 10-K data

Expected cost savings (other)

No 10-K data

ExpressPay acceptance locations (other)

No 10-Q data

Fees From Financial Plans (other)

No 10-K data

Fees from Financial Plans (other)

No 10-Q data

Fees from financial plans (other)

Fees from financial plans and advice services (other)

No 10-K data

Financial plan sales (other)

No 10-Q data

Financial plan sales share (other)

No 10-Q data

Financial planning fees (other)

No 10-K data

Financial planning sales mix (other)

No 10-K data

Financial plans sales mix (other)

No 10-K data

Financial relief program balances (other)

No 10-K data

Fortune 500 penetration (other)

No 10-Q data

GCP 90+ days past billing (other)

No 10-K data

GCP 90+ days past billing as a % of total (other)

No 10-K data

GCP Card Member receivables (other)

No 10-K data

GCP Net loss ratio (other)

No 10-K data

GCS Card Member receivables (other)

No 10-K data

GCS billed business (other)

No 10-K data

GNS arrangements (other)

No 10-Q data

GNS billed business (other)

No 10-K data

GNS billed business growth (other)

No 10-Q data

GNS card-issuing partnerships (other)

No 10-Q data

GNS cards-in-force (other)

GNS partner arrangements (other)

No 10-Q data

GNS partner cards-in-force (other)

No 10-Q data

GNS partner countries (other)

No 10-Q data

GSBS 30+ days past due as a % of total (other)

No 10-K data

GSBS Card Member receivables (other)

No 10-K data

GSBS Net write-off rate - principal and fees (other)

No 10-K data

GSBS Net write-off rate - principal only (other)

No 10-K data

GSBS Net write-off rate - principal, interest and fees (other)

No 10-K data

Global Card billed business (other)

No 10-K data

Global Network Services arrangements (other)

No 10-Q data

Global Network Services billed business (other)

No 10-K data

Goods and services share of billed business (other)

No 10-Q data

Guarantees outstanding (other)

No 10-Q data

ICNS Card Member receivables (other)

No 10-K data

ICS billed business (other)

No 10-K data

IDS Life assets (other)

No 10-Q data

IDS Life capital (other)

No 10-Q data

IDS Life consolidated assets (other)

No 10-Q data

Independent operator arrangements (other)

No 10-Q data

Insurance sales (other)

No 10-Q data

Insured deposits share (other)

No 10-K data

International Card receivables (other)

No 10-K data

International merchant coverage (other)

No 10-Q data

Investment Certificate Sales (other)

Investment certificate sales (other)

Investment yield (other)

Investments (other)

No 10-K data

Lending Trust excess spread rate (other)

No 10-K data

Lending loss reserves (other)

Lending loss reserves ratio (other)

No 10-K data

Lending net interest yield (other)

Lending net write-off rate (other)

Lending past due loans (other)

No 10-K data

Lending write-off rate (other)

No 10-Q data

Leverage Ratio (other)

Leverage capital ratio (other)

No 10-K data

Leverage ratio (other)

No 10-K data

Life and Other Insurance Sales (other)

Life and insurance product sales (other)

No 10-K data

Life and other insurance product sales (other)

No 10-Q data

Life and other insurance sales (other)

No 10-K data

Life insurance in force (other)

Life insurance inforce (other)

No 10-Q data

Liquidity investment portfolio (other)

No 10-Q data

Liquidity portfolio (other)

No 10-K data

Liquidity resources (other)

No 10-K data

Loan loss reserve coverage (other)

No 10-K data

Loan loss reserve percentage (other)

No 10-K data

Loan loss reserves (other)

No 10-K data

Loan loss reserves ratio (other)

No 10-K data

Loan loss reserves to loans (other)

No 10-K data

Loan reserve coverage (other)

No 10-K data

Loan reserve past due (other)

No 10-K data

Loans 30 days past due (other)

Loans 30-89 days delinquent (other)

No 10-K data

Long-term Debt (other)

No 10-K data

Long-term debt (other)

Loss Reserves as % of 30 Days Past Due (other)

No 10-K data

Loss Reserves as % of 90 Days Past Due (other)

No 10-K data

Loss Reserves as % of Loans (other)

No 10-K data

Loss Reserves as % of Receivables (other)

No 10-K data

Loss reserve coverage — loans (other)

No 10-K data

Loss reserves (other)

No 10-K data

Loss reserves - loans (other)

No 10-K data

Loss reserves - receivables (other)

No 10-K data

Loss reserves to loans (other)

No 10-K data

Loss reserves to receivables (other)

No 10-K data

Loss reserves — loans (other)

No 10-Q data

Loss reserves — receivables (other)

No 10-Q data

Loyalty Coalition revenue (other)

No 10-K data

Loyalty coalition revenue (other)

No 10-K data

MEMBERSHIP REWARDS enrollment (other)

No 10-Q data

Managed U.S. lending loss reserves (other)

No 10-K data

Managed charge card receivables (other)

No 10-K data

Market appreciation (other)

No 10-K data

Market value of non-affiliate shares (other)

No 10-Q data

Membership Rewards URR (other)

Membership Rewards Ultimate Redemption Rate (other)

Membership Rewards liability (other)

No 10-Q data

Membership Rewards redemption rate (other)

Membership Rewards ultimate redemption rate (other)

No 10-K data

Merchant coverage (other)

No 10-Q data

Merchant network coverage (other)

No 10-Q data

Mortgage and asset-backed holdings (other)

No 10-K data

Mutual Fund Sales (other)

Mutual fund sales (other)

Net Loss Ratio (other)

No 10-Q data

Net Write-Off Rate (other)

No 10-Q data

Net Write-off Rate (Loans) (other)

No 10-Q data

Net Write-off Rate (Receivables) (other)

No 10-Q data

Net interest income / average Card Member loans (other)

No 10-K data

Net interest income to average loans (other)

No 10-K data

Net interest yield (other)

No 10-Q data

Net loss ratio (other)

No 10-Q data

Net write-off rate (other)

Net write-off rate - principal only (other)

Net write-off rate - principal only (Receivables) (other)

No 10-Q data

Net write-off rate - principal, interest and fees (other)

No 10-K data

Net write-off rate loans (other)

No 10-K data

Net write-off rate receivables (other)

No 10-K data

Net write-off rate — loans (other)

No 10-Q data

Net write-off rate — principal and fees (other)

No 10-Q data

Net write-off rate — principal only (other)

No 10-Q data

Net write-off rate — principal, interest and fees (other)

No 10-Q data

Net write-off rate — receivables (other)

No 10-Q data

Net write-offs (other)

No 10-K data

Network arrangements (other)

No 10-Q data

Network card license arrangements (other)

No 10-Q data

Network partner countries (other)

No 10-Q data

Network volumes (other)

No 10-K data

Non-consolidated JV assets (other)

No 10-K data

Number of Reportable Segments (other)

No 10-Q data

Online presence markets (other)

No 10-Q data

Other Real Estate Owned (other)

No 10-K data

Other non-performing assets (other)

No 10-K data

Pandemic relief program enrollment (other)

No 10-K data

Past due 30-89 days (other)

No 10-K data

Past due 90+ days (other)

No 10-K data

Percentage of sales from financial plans (other)

No 10-K data

Private banking holdings (other)

No 10-K data

Processed volumes (other)

No 10-K data

Product Sales Generated from Financial Plans (other)

No 10-K data

Product Sales from Financial Plans (other)

Product cash sales (other)

No 10-K data

Product sales (other)

No 10-K data

Product sales from financial plans (other)

Proprietary billed business (other)

No 10-K data

Proprietary billed business growth (other)

No 10-Q data

Proprietary card billed business (other)

No 10-K data

Proprietary cards-in-force (other)

No 10-K data

Proprietary new cards acquired (other)

No 10-K data

Provision for losses (other)

No 10-K data

Receivable loss reserves (other)

Receivables 30 days past due (other)

No 10-K data

Receivables 90 days past due (other)

No 10-Q data

Receivables delinquency rate (other)

No 10-K data

Receivables loss reserves (other)

Receivables net loss ratio (other)

No 10-K data

Receivables outstanding (other)

No 10-K data

Receivables past due (other)

No 10-K data

Receivables reserve coverage (other)

No 10-K data

Reengineering savings realized (other)

No 10-K data

Reserve coverage (other)

No 10-K data

Reserve coverage of loans (other)

No 10-K data

Reserve coverage of receivables (other)

No 10-K data

Reserve coverage ratio (other)

Reserve for Credit Losses (other)

No 10-K data

Reserve for credit losses (other)

Reserves as Percentage of Total Loans (other)

No 10-K data

Return on Average Assets (other)

No 10-K data

Return on Average Common Equity (other)

No 10-K data

Return on Average Equity (other)

No 10-K data

Return on average assets (other)

No 10-K data

Return on average common equity (other)

No 10-K data

Return on average equity (other)

Return on average segment capital (other)

No 10-K data

Return on average shareholders equity (other)

No 10-K data

Return on average shareholders' equity (other)

No 10-K data

Return on average tangible common equity (other)

No 10-K data

Return on average tangible equity (other)

No 10-K data

Return on average tangible segment capital (other)

No 10-K data

Return on equity (other)

No 10-K data

Return on segment capital (other)

Risk-Weighted Assets (other)

No 10-K data

Risk-weighted assets (other)

No 10-K data

Sales from financial plans (other)

No 10-K data

Sales from financial plans share (other)

No 10-K data

Securitized Borrowing Capacity (other)

No 10-K data

Segment billed business (other)

No 10-K data

Segment capital (other)

No 10-K data

Segment cards-in-force (other)

No 10-K data

Seller's interest percentage (other)

No 10-K data

Share repurchases (other)

Shareholders of record (other)

No 10-Q data

Shares outstanding (other)

No 10-K data

Shares repurchased (other)

No 10-K data

Short-term Debt (other)

No 10-K data

Supplementary leverage ratio (other)

No 10-K data

Tangible common equity ratio (other)

No 10-K data

Tangible common equity to RWA (other)

No 10-K data

Tax equivalent yield (other)

Tax equivalent yield - managed (other)

No 10-K data

Tax-equivalent investment yield (other)

No 10-K data

Tax-equivalent yield (other)

No 10-K data

Tier 1 Capital (other)

No 10-K data

Tier 1 Leverage Ratio (other)

No 10-K data

Tier 1 leverage ratio (other)

Tier 2 Capital (other)

No 10-K data

Total Capital (other)

No 10-K data

Total Capital Ratio (other)

No 10-K data

Total Debt (other)

No 10-Q data

Total Leverage Exposure (other)

No 10-K data

Total Loss Reserves (other)

No 10-K data

Total Risk-Based Capital Ratio (other)

Total assets owned managed administered (other)

No 10-K data

Total capital ratio (other)

Total cards-in-force (other)

No 10-K data

Total cash sales (other)

Total debt (other)

No 10-K data

Total debt outstanding (other)

No 10-Q data

Total owned assets (other)

No 10-K data

Total receivables (other)

No 10-K data

Total risk-based capital ratio (other)

No 10-K data

Travel Sales (other)

Travel and entertainment share of billed business (other)

No 10-Q data

Travel commission and fee rate (other)

No 10-Q data

Travel commission rate (other)

No 10-Q data

Travel commissions and fees ratio (other)

No 10-K data

Travel commissions and fees to sales (other)

No 10-K data

Travel commissions and fees yield (other)

No 10-K data

Travel commissions and fees/sales (other)

Travel sales (other)

Travel take rate (other)

No 10-K data

Travelers Cheque Sales (other)

Travelers Cheque and prepaid sales (other)

Travelers Cheque average outstanding (other)

No 10-K data

Travelers Cheque investment yield (other)

No 10-K data

Travelers Cheque investments (other)

No 10-K data

Travelers Cheque outstanding (other)

No 10-K data

Travelers Cheque outstandings (other)

No 10-Q data

Travelers Cheque sales (other)

Travelers Cheques Outstanding (other)

Travelers Cheques outstanding (other)

Travelers cheque average outstanding (other)

No 10-K data

Travelers cheque outstanding (other)

Travelers cheque outstandings (other)

No 10-Q data

Travelers cheque sales (other)

Travelers cheque tax equivalent yield (other)

No 10-K data

Travelers cheques outstanding (other)

U.S. Card Services receivables (other)

No 10-K data

U.S. Cardmember Lending Loss Reserves (other)

No 10-K data

U.S. Cardmember Loan Loss Reserves (other)

No 10-K data

U.S. consumer travel sales (other)

No 10-Q data

U.S. lending loss reserves (other)

No 10-K data

U.S. merchant coverage (other)

No 10-Q data

US ATM terminals deployed (other)

No 10-Q data

USCS Card Member receivables (other)

No 10-K data

USCS billed business (other)

No 10-K data

Ultimate Redemption Rate (other)

No 10-K data

Ultimate redemption rate (other)

No 10-K data

Unused Card Member credit (other)

No 10-K data

Unused Credit Available (other)

No 10-Q data

Unused Lines of Credit (other)

No 10-Q data

Unused cardmember credit (other)

Unused credit (other)

Unused credit available (other)

Unused credit available to Card Members (other)

Unused credit available to Cardmembers (other)

No 10-Q data

Unused credit available to cardmembers (other)

Unused credit available to customers (other)

No 10-K data

Unused credit lines (other)

No 10-Q data

Unused credit outstanding (other)

Unused lines of credit (other)

No 10-Q data

Worldwide Card Member receivables (other)

No 10-Q data

Worldwide billed business growth (other)

No 10-Q data

Worldwide cardmember receivables (other)

No 10-K data

Write-off rate (other)

No 10-K data

Y2K cumulative costs (other)

No 10-K data

Year 2000 remediation costs (other)

No 10-K data

Ultimate Redemption Rate (persistency)

No 10-K data

Deferred annuities in-force (policies_in_force)

Membership Rewards URR (retention)

Loyalty Coalition revenue (revenue)

No 10-K data

Common Shares Outstanding (shares_outstanding)

No 10-K data

Travel locations (stores)

No 10-Q data

Tier 1 Leverage Ratio (tier1_capital)

Travelers Cheque sales (transactions)

Total cards-in-force (users)

Human capital disclosures. Workforce totals and demographics are point-in-time. Flow metrics use the year-to-date period for 10-Q and full year for 10-K. Workforce actions (RIFs, restructurings, acquisition-related changes) are listed in the table at the bottom.

Workforce Totals

No 10-Q data

Demographics

No 10-Q data
No 10-Q data
No 10-Q data
No 10-Q data

Workforce Breakdowns

No 10-Q data

HCM Metrics — Point-in-Time

No 10-Q data
No 10-Q data

HCM Metrics — Flow (Annual / YTD)

No flow HCM metrics found.

Workforce Actions

Period EndTypeStatusAffected% WorkforceAnnouncedExpected CompletionGeographySegment / FunctionChargeSourceNote
2025-12-31restructuringin_progressUSD 96 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2025 restructuring expense of $96M (severance and exit costs, net of reserve revisions); $201M accrued at year-end; cumulative expense for programs in progress during 2025 was $443M, with programs initiated from 2022 through 2025; employees affected not disclosed
2025-12-31acquisition_additioncompletedUnited StatesCommercial Servicesother
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2025 acquisition of Center, an expense management software company; $590M goodwill recorded in Commercial Services; headcount added not disclosed
2025-12-31acquisition_additionannounced2026-01-122026-01-12SwitzerlandInternational Card Servicesother
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Subsequent event: acquired partner's interest in Swisscard AECS GmbH on 2026-01-12, making it a wholly owned subsidiary to be consolidated from 2026; headcount added not disclosed
2025-12-31restructuringin_progressUSD 96 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Restructuring expense primarily relates to new severance charges, net of revisions to existing reserves. Cumulative expense for programs in progress during 2025 was $443 million. Employee count not disclosed.
2025-12-31restructuringin_progressUSD 96,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2024-12-31divestiture_reductioncompleted2024-05-012024-05-01United StatesGlobal Merchant and Network Servicesother
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of Accertify Inc. completed May 1, 2024; headcount impact not disclosed
2024-12-31acquisition_additioncompletedUnited StatesU.S. Consumer ServicesItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquisitions of Tock and Rooam in 2024; headcount added not disclosed
2024-12-31restructuringin_progressGlobalMultipleUSD 123 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2024 restructuring expense of $123M; $217M accrued reserves at year-end; employees affected not disclosed
2024-12-31restructuringin_progressUSD 123 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Cumulative cost relating to restructuring programs initiated in 2024 or in prior years that were in progress during 2024 was $400 million. Restructuring expense for the year was $123 million.
2024-09-30divestiture_reductioncompleted2024-05-01Global Merchant and Network Services (GMNS)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale of fraud prevention subsidiary Accertify closed May 1, 2024; no headcount impact disclosed. Gain of $531 million ($479 million after tax) reported in Q2 2024.
2024-09-30restructuringin_progressMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month increase in salaries and employee benefits attributed partly to restructuring costs; no employee counts, severance amounts, or completion timing disclosed.
2023-12-31restructuringin_progressNot specifiedNot specifiedUSD 179 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2023 restructuring expense of $179M (severance and exit costs); $216M accrued at year-end; cumulative cost for programs in progress during 2023 was $277M. Employee counts not disclosed.
2023-12-31restructuringcompletedUSD 179 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Restructuring expense primarily relates to new severance charges, net of revisions to existing reserves. Cumulative cost for programs initiated in 2023 or prior years in progress during 2023 was $277 million. No programs initiated prior to 2022 were still in progress during 2023.
2022-12-31restructuringin_progressPrimarily United StatesPrimarily Corporate & OtherUSD 142 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2022 restructuring expense of $142M (new severance charges net of reserve revisions); $135M accrued in restructuring reserves at year-end. Cumulative expense for programs in progress during 2022, initiated between 2019 and 2022, was $270M. Employees affected not disclosed.
2021-12-31restructuringin_progressGlobalCorporate & Other and business unitsUSD -10 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Current-year new charges, including net revisions, were a net credit of $10M for FY2021; $67M accrued at year-end; $223M cumulative recognized for programs in progress during 2021 initiated 2019-2020. No employee-affected count disclosed.
2021-12-31restructuringin_progressGlobalCorporate & OtherUSD 223 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Cumulative charges of $223 million recognized for programs in progress during 2021, initiated between 2019 and 2020. Majority reflected within Corporate & Other. New charges were $(10) million for 2021.
2020-12-31restructuringin_progressCorporate & OtherUSD 125 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2020 new charges including net revisions, primarily for redeploying displaced colleagues. Cumulatively $383 million recognized for programs in progress during 2020, initiated between 2016 and 2020, with the majority in Corporate & Other; year-end accrual was $197 million. No employee-affected count or completion date disclosed.
2020-12-31restructuringin_progressUSD 125 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
New charges including net revisions to existing reserves for programs in progress initiated between 2016 and 2020. Employee count not disclosed.
2019-12-31restructuringin_progressGlobalCorporate & Other and operating segmentsUSD 125 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2019 new charges, including net revisions, primarily for redeployment of displaced colleagues; $135M accrued at year-end; cumulative $424M recognized on programs in progress during 2019 initiated 2014-2019. No employee-affected count disclosed.
2019-12-31restructuringin_progressUSD 125 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
New charges including net revisions to existing reserves. Majority reflected within Corporate & Other.
2018-12-31restructuringin_progressGlobalPrimarily reflected within Corporate & OtherUSD -23 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2018 new charges, including net revisions to existing reserves, were a net credit of $23 million, primarily reflecting redeployment of displaced colleagues. Restructuring reserves were $69 million at year-end. Cumulative charges of $554 million relate to programs in progress during 2018 initiated between 2011 and 2018; only current-year activity is captured here. Employees affected not disclosed.
2018-12-31acquisition_additioncompleted2018-03-31United StatesGlobal Consumer Services Group (GCSG)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquired the portion of the Hilton cobrand credit card loan portfolio not previously owned during Q1 2018 (approximately $1 billion principal and interest). No headcount associated with the transaction was disclosed.
2018-12-31restructuringin_progressUSD -23 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
New charges, including net revisions to existing restructuring reserves, were $(23) million for the year ended December 31, 2018. Cumulatively, $554 million recognized relating to programs in progress during 2018.
2018-12-31restructuringin_progressUSD 554,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progressGlobalCompany-wide (charges reported across USCS, ICNS, GCS, GMS and Corporate & Other)USD 42 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2017 restructuring charges net of revisions ($34M severance, $8M other) under programs initiated 2011-2017; no employees-affected count disclosed. Remaining liability $199M at year-end, majority of cash payments expected in 2018.
2017-12-31restructuringin_progressGlobalVariousUSD 42 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Total restructuring charges for 2017 were $42 million ($34 million severance, $8 million other). Employee count affected is not disclosed in the footnote. Majority of remaining liabilities expected to be completed in 2018.
2017-12-31restructuringin_progress Corporate And OtherUSD 403,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progressUSD 722,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progress Global Commercial ServicesUSD 93,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progress U S Card ServicesUSD 54,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progress Corporate And Other / Employee SeveranceUSD 336,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progress International Card ServicesUSD 132,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2017-12-31restructuringin_progress Global Network And Merchant ServicesUSD 40,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progressUnited StatesU.S. Consumer ServicesUSD 21 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2016 restructuring charges, net of revisions, for USCS. Cumulative expense on in-progress programs initiated 2011-2016 was $101 million. Employee counts not disclosed.
2016-12-31restructuringin_progressInternationalInternational Consumer and Network ServicesUSD 27 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2016 restructuring charges, net of revisions, for ICNS. Cumulative expense on in-progress programs was $216 million. Employee counts not disclosed.
2016-12-31restructuringin_progressGlobalGlobal Commercial ServicesUSD 49 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2016 restructuring charges, net of revisions, for GCS. Cumulative expense on in-progress programs was $116 million. Employee counts not disclosed.
2016-12-31restructuringin_progressGlobalGlobal Merchant ServicesUSD 14 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2016 restructuring charges, net of revisions, for GMS. Cumulative expense on in-progress programs was $43 million. Employee counts not disclosed.
2016-12-31restructuringin_progressUnited StatesCorporate & Other (Companywide support functions)USD 218 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2016 restructuring charges, net of revisions, for Corporate & Other, including $322 million of Companywide support-function severance and other charges not allocated to segments (cumulative). Cumulative expense on in-progress programs was $399 million. Employee counts not disclosed.
2016-12-31restructuringin_progressUSD 329 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Total restructuring charges, net of revisions, for the year ended December 31, 2016. Includes severance and other exit costs. Employee count not explicitly disclosed in the footnote.
2016-12-31restructuringin_progress Global Commercial ServicesUSD 116,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progress Global Network And Merchant ServicesUSD 43,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progressUSD 875,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progress Corporate And OtherUSD 399,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progress Corporate And Other / Employee SeveranceUSD 322,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progress International Card ServicesUSD 216,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-12-31restructuringin_progress U S Card ServicesUSD 101,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2016-06-30restructuringin_progressGlobalCompany-wideUSD 232 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q2 2016 earnings included a $232 million restructuring charge ($151 million after-tax) tied to ongoing cost reduction efforts. No employee count, announcement date, or completion timeline disclosed in this filing.
2016-06-30restructuringin_progressUSD 232 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Filing discloses a $232 million restructuring charge related to ongoing cost reduction efforts, but does not specify the number of employees affected.
2016-03-31restructuringin_progress2017-12-31GlobalEnterprise-wideUSD 84 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 charge of $84M pretax ($55M after-tax) was the initial phase of a program to remove $1B from the cost base by end of 2017; further significant charges expected in future quarters. No employee count disclosed.
2016-03-31restructuringin_progress2015-10-012017-12-31GlobalCorporate & OtherUSD 84 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Initial phase of actions to take $1 billion out of cost base by end of 2017. Q1 2016 charge was $84 million pretax. Filer expects additional significant charges in future quarters.
2015-12-31restructuringin_progress2016-12-31GlobalAll segments and Corporate & OtherUSD -26 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2015 activity was a net reduction of $26 million: a $61 million reduction from revisions to prior estimates, offset by $35 million of net Enterprise Growth charges in Q4 (part of a $419 million Q4 EG charge including goodwill and technology impairment). Employee counts not disclosed; majority of remaining cash payments expected in 2016.
2015-12-31restructuringannounced2017-12-31GlobalCompany-wideMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Cost initiatives launched in Q1 2016 (exact announcement date not disclosed) targeting removal of $1 billion from the overall cost base by end of 2017; expected to result in restructuring charges during 2016. No headcount reduction target disclosed.
2015-12-31restructuringcompleted2015-01-012015-12-31GlobalCorporate & Other (Enterprise Growth)USD 35 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Net restructuring charges for EG recorded in the fourth quarter. Total net reduction in restructuring charges for the year was $26 million, consisting of a reduction of $61 million in revisions to prior estimates, partially offset by $35 million in net restructuring charges.
2014-12-31restructuringin_progressUnited StatesU.S. Card ServicesUSD 38 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2014 charges net of $35M in revisions to prior estimates; employees affected not disclosed. Program charges recorded in Q2 ($133M) and Q4 ($313M) company-wide.
2014-12-31restructuringin_progressInternationalInternational Card ServicesUSD 139 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2014 charges net of revisions; employees affected not disclosed.
2014-12-31restructuringin_progressGlobalGlobal Commercial ServicesUSD 54 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2014 charges net of revisions; employees affected not disclosed.
2014-12-31restructuringin_progressGlobalGlobal Network & Merchant ServicesUSD 25 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2014 charges net of revisions; employees affected not disclosed.
2014-12-31restructuringin_progressGlobalCorporate & Other (includes Company-wide support functions)USD 155 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2014 charges net of revisions; employees affected not disclosed. Restructuring liability of $470M remained at 2014-12-31, with most cash payments expected in 2015.
2014-12-31divestiture_reductioncompleted2014-06-302014-06-30GlobalGlobal Commercial Services — business travel operationsbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Business travel operations deconsolidated into the non-consolidated GBT joint venture on 2014-06-30; headcount transferred not quantified in the filing.
2014-12-31restructuringcompleted2014-02-01GlobalMultiple segmentsUSD 133 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Restructuring actions in the second quarter designed to make us more efficient.
2014-12-31restructuringcompleted2014-10-01GlobalMultiple segmentsUSD 313 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Restructuring actions in the fourth quarter designed to make us more efficient.
2014-09-30restructuringcompletedMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Filing references a restructuring charge taken in the second quarter of 2014 as a driver of nine-month expense variances; no employee count, charge amount, announcement date, or completion timing is disclosed in this 10-Q.
2014-09-30restructuringcompleted2014-06-302014-06-30GlobalGlobal Commercial ServicesMD&A
f5-10q / Qwen3.6-27B-Q8_0
Filing mentions a 'second quarter restructuring charge' in GCS and ICS segments but does not disclose the number of employees affected or specific severance amounts.
2014-06-30restructuringin_progress2014-06-30GlobalMultiple segmentsUSD 133 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Restructuring charge of $133M ($90M after-tax) disclosed in Q2 2014 MD&A; no employee count, completion date, or geographic breakdown provided.
2014-06-30divestiture_reductioncompleted2014-06-302014-06-30GlobalGlobal Commercial Services (GCS) — Global Business Travelother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
GBT operations deconsolidated into a non-consolidated JV; net gain of $626M ($409M after-tax). No headcount transferred or removed disclosed.
2014-06-30restructuringin_progress2014-06-30USD 133 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Filing discloses a $133 million restructuring charge ($90 million after-tax) in Q2 2014 but does not specify the number of employees affected.
2013-12-31restructuringin_progress20122014GlobalCompany-wideUSD -4 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Company-wide restructuring plan committed to in Q4 2012. 2013 activity was a net credit of $4 million from revisions to prior estimates; $229 million of payments applied against the $470 million year-start reserve, leaving $233 million at year-end. Majority of remaining cash payments expected in 2014, with certain long-term severance and lease obligations extending to 2015 and 2019. Employees affected not disclosed.
2013-12-31divestiture_reductionannounced20132014-06-30GlobalGlobal Business Travel (Global Commercial Services)other
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Announced in Q3 2013; Company plans a joint venture for GBT operations retaining an approximate 50 percent stake, with an investor group owning the remainder. Subject to definitive agreements and regulatory approvals; targeted to close in Q2 2014. Headcount transferred not disclosed. Related Retirement Restoration Plan amendment provides for continued plan participation by affected employees.
2013-12-31restructuringcompleted2013-01-012013-12-31GlobalAll segmentsUSD -4 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Recorded $(4) million of restructuring charges, consisting of revisions to prior estimates. No specific employee count disclosed for 2013 activity.
2013-06-30restructuringin_progress2013-01-31GlobalCorporateMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Restructuring plan announced January 2013; benefits referenced in expense discussion but no employee count or charge disclosed in this filing.
2012-12-31restructuringin_progress5,4002013-12-31GlobalCompany-wide; major portion in Global Business Travel group and staff functionsUSD 400 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Company-wide restructuring plan committed in Q4 2012 (exact announcement date not disclosed); $400M pre-tax charge ($287M after-tax), of which approximately $370M pre-tax relates to severance and employee-related costs. Expected to eliminate approximately 5,400 jobs in aggregate; staffing levels by year-end 2013 expected to be 4 to 6 percent below the then-current total of 63,500. Substantially complete by end of 2013.
2012-12-31restructuringcompletedGlobalMultiple segments and Corporate & OtherUSD 403 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Total 2012 restructuring charges of $403M net of revisions to prior estimates, comprising the $400M Q4 company-wide plan plus $19M for smaller initiatives offset by $(16)M of revisions. Segment split disclosed: USCS $26M, ICS $54M, GCS $156M, GNMS $25M, Corporate & Other $142M. Employees-affected count not separately disclosed for the non-Q4 components.
2012-12-31restructuringin_progress5,4002012-10-012013-12-31GlobalGlobal Business Travel and Staff GroupsUSD 400 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Companywide restructuring plan announced in Q4 2012. Charges total approximately $400 million pre-tax. Includes $370 million in employee severance obligations. Expected to eliminate approximately 5,400 jobs, partly offset by new hires. Overall staffing levels by year-end 2013 expected to be 4 to 6 percent less than current total.
2012-12-31restructuringin_progress5,400restructuring_footnote
f5-10k / no-ai-xblr
2011-12-31restructuringin_progressGlobalAll business units, markets and staff groupsUSD 119 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2011 charges of $119M net of $27M revisions (severance $96M, other $23M); no employee count disclosed for 2011 activity. Includes $41M for facility consolidations in the global servicing network announced in Q4 2010; further lease-exit charges of $5M-$15M expected in 2012. Segment charge split: USCS $(10)M, ICS $29M, GCS $37M, GNMS $(1)M, Corporate & Other $64M.
2011-12-31acquisition_additioncompleted2011-03-01Germany, Poland, IndiaInternational Card Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Controlling interest in Loyalty Partner acquired March 1, 2011 for $616M total consideration; acquired headcount not disclosed. Company holds an option to acquire the remaining noncontrolling interest over a three-year period beginning end of 2013.
2011-12-31restructuringin_progress2011-01-01GlobalVariousUSD 119 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Recorded $119 million of restructuring charges, net of revisions. Includes $105 million for reorganizing operations across all business units and $41 million for employee compensation and lease exit costs related to global servicing network consolidation. Specific employee count not disclosed for 2011 charges.
2011-09-30restructuringin_progress2010-12-312012-06-30GlobalGlobal servicing networkUSD 50 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Facility consolidation program announced Q4 2010; expected additional charges of $50-60M pretax ($32-38M after-tax) in 2011-2012. Q3 2011 recorded $39M ($28M after-tax) of net additional severance-related reengineering costs. No employee count disclosed.
2011-09-30acquisition_additioncompleted2011-03-012011-03-01Germany, Poland, IndiaInternational Card Services (ICS)USD 616 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquisition of controlling interest in Loyalty Partner for $616M total consideration; headcount added not disclosed.
2011-09-30acquisition_additioncompleted2010-11-102010-11-10United StatesGlobal Network & Merchant Services (GNMS)USD 151 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquisition of Accertify (online fraud solutions) for $151M; headcount added not disclosed.
2011-09-30acquisition_additioncompleted2010-01-152010-01-15United StatesCorporate & OtherUSD 305 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquisition of Revolution Money (rebranded as Serve) for $305M; headcount added not disclosed.
2011-09-30restructuringin_progress2010-10-01GlobalGlobal servicing networkUSD 50 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Consolidation of facilities within global servicing network. Expected aggregate additional charges $50M-$60M pretax. $11M recorded in Q1, $4M in Q2. No additional charges in Q3. Range lowered from $60M-$80M as more employees than expected chose to relocate.
2011-06-30restructuringin_progress2010-12-312011-12-31GlobalGlobal servicing networkUSD 70 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Expected aggregate pretax charge of $60M-$80M for facility consolidation in global servicing network; includes $25M-$35M employee compensation costs and $35M-$45M lease termination costs. No employee count disclosed. $11M recorded in Q1 and $4M in Q2 2011.
2011-06-30restructuringcompletedGlobalCorporateUSD 44 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q2 2011 recorded $44M pretax ($34M after-tax) of additional severance-related reengineering costs unrelated to the global servicing consolidation initiative. No employee count disclosed.
2011-06-30acquisition_additioncompleted2011-03-012011-03-01Germany, Poland, IndiaInternational Card ServicesUSD 616 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquisition of controlling interest in Loyalty Partner for $616M total consideration. No employee headcount disclosed for the acquisition.
2011-06-30restructuringin_progress2010-10-012011-12-31GlobalGlobal Servicing NetworkUSD 15 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Consolidation of facilities within global servicing network. Q1 charge $11M, Q2 charge $4M. Total expected $60M-$80M pretax.
2011-06-30restructuringcompleted2011-06-302011-06-30GlobalOtherUSD 44 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Additional severance related reengineering costs unrelated to global servicing initiatives recorded in Q2.
2011-03-31restructuringin_progress3,5002011-01-192011-12-31GlobalGlobal servicing networkUSD 11 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Aggregate program announced 2011-01-19; ~3,500 jobs eliminated in aggregate (~3,200 tied to the Q4 2010 restructuring charge), but net staffing decrease of only ~550 positions as new hires offset transfers. Q1 2011 recorded $11M pretax ($7M after-tax) of additional charges; full-year 2011 expected charges of $60M-$80M pretax. Substantially complete by end of Q4 2011.
2011-03-31acquisition_additioncompleted2011-03-012011-03-01Germany; Poland; IndiaInternational Card Services (ICS)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Controlling interest in Loyalty Partner acquired 2011-03-01 for $616M total consideration; headcount added not disclosed. Potential future acquisition of remaining noncontrolling interest over five years (estimated fair value $150M).
2011-03-31restructuringin_progress3,5002011-01-192011-12-31GlobalGlobal Servicing NetworkUSD 113 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Announced Jan 19, 2011. Charges of $113M pretax recorded in Q4 2010. Includes $98M for employee severance and other costs from facility consolidation. Expected elimination of ~3,500 jobs in aggregate, with net decrease of ~550 positions due to hiring at new locations. Additional charges of $60M-$80M expected in 2011; $11M recorded in Q1 2011.
2010-12-31restructuringin_progress3,2002010-12-012011-12-31GlobalGlobal servicing networkUSD 98 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Plan approved by management in December 2010 to consolidate facilities within the global servicing network due to reduced service volumes migrating to online and mobile channels. Approximately 3,200 positions to be eliminated; net staffing decrease of approximately 400 positions as new employees hired at transfer locations. Substantially complete by end of Q4 2011.
2010-12-31restructuringannounced3,5002011-01-192011-12-31GlobalCompany-wide reengineeringUSD 60 (millions)subsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Announced January 19, 2011, after fiscal year-end. Broader reengineering program totaling approximately 3,500 jobs eliminated (includes the 3,200 positions from the Q4 2010 restructuring above). Net staffing decrease approximately 550 positions. Additional charges of $60-80M pretax expected in 2011. Annualized cost savings of approximately $70M pretax starting 2012.
2010-12-31restructuringin_progress3,2002010-12-312011-12-31GlobalGlobal Servicing NetworkUSD 98 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Consolidation of facilities within global servicing network. 3,500 jobs expected to be eliminated in total, but net staffing decrease only 550 positions due to hiring at new locations. $98 million pretax charge recorded in Q4 2010. Additional $60-80 million expected in 2011.
2010-06-30restructuringcompleted2010-06-302010-06-30GlobalCorporateUSD 4 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Net reengineering benefit of $4 million recorded in Q2 2010. Part of ongoing initiatives initiated in 2008/2009 targeting 11,000 position eliminations.
2010-06-30acquisition_additioncompleted2010-01-152010-01-15GlobalCorporate & OtherUSD 305 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0
Acquisition of Revolution Money for $305 million. Headcount added not explicitly disclosed.
2010-03-31restructuringin_progressGlobalBusiness travel and staff group areas; primarily Global Commercial ServicesUSD 16 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 2010 restructuring charges of $16M (incl. $5M net increase to prior accruals) for downsizing and reorganizing operations. No employee count disclosed for this quarter. Remaining liability $244M at 2010-03-31; majority of cash payments expected in 2011.
2010-03-31restructuringin_progressGlobalCompany-wide reengineering initiatives (Q4 2008 and Q2 2009 programs)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Cumulative reengineering programs eliminated ~11,000 positions (~17% of workforce as of 2008-09-30). Employee count declined ~8,000 (12%) since 2008-09-30. Programs remain ongoing; no new employee count disclosed for Q1 2010.
2010-03-31acquisition_additioncompleted2010-01-15United StatesCorporate & OtherUSD 305 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Revolution Money acquired 2010-01-15 for ~$305M cash. No headcount added disclosed in the filing.
2010-03-31restructuringin_progressGlobal Commercial ServicesUSD 16 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Company recorded $16 million of restructuring charges, including a net increase of $5 million to previously accrued amounts. Activity related principally to downsizing and reorganizing certain operations, and revisions of prior estimates within the Company's business travel and staff group areas.
2009-12-31restructuringcompleted4,0002009-04-012009-12-31GlobalAll business units, markets and staff groupsUSD 199 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Second quarter 2009 restructuring charge of $199 million for elimination of approximately 4,000 positions (~6% of worldwide workforce). Part of a broader reengineering program targeting approximately 11,000 cumulative positions across 2008 and 2009.
2009-12-31restructuringcompleted2009-07-012009-12-31GlobalSenior leadership positions; Global Network & Merchant ServicesUSD 38 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Additional restructuring charges in Q3 and Q4 2009 for senior leadership reorganization and exit of a GNMS business. Headcount impact not separately disclosed.
2009-12-31acquisition_additioncompleted2010-01-152010-01-15United StatesEnterprise Growth / Emerging PaymentsUSD 300 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Revolution Money acquired January 15, 2010 for approximately $300 million. Subsequent event after fiscal year-end. Headcount added not disclosed.
2009-12-31restructuringin_progress8,20012%2009-02-01GlobalAll segmentsUSD 185 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Employee count declined 8,200 or 12 percent since September 30, 2008 primarily due to reengineering initiatives. $185 million restructuring charges recorded in 2009.
2009-09-30restructuringin_progress11,00017%20082010GlobalCompany-wide (all reportable segments)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Cumulative position eliminations across reengineering actions taken in the latter part of 2008 and in Q2 2009; the filing reports pretax charges of $449 million and $200 million for those two tranches respectively (not summed here). The 17% figure is measured against the global workforce at the end of Q3 2008, not quarter-end 2009. Q3 2009 restructuring charge was $6 million; Note 17 shows $684 million cumulative expense on in-progress restructuring programs initiated between 2006 and 2009, with charges allocated across USCS, ICS, GCS, GNMS and Corporate & Other. Expected completion reflects Note 17's statement that most remaining restructuring liability cash payments are expected in 2010, with certain severance arrangements to 2012 and lease obligations to 2022; no explicit completion date is given for the position eliminations themselves.
2009-09-30divestiture_reductioncompleted2007-09-182009-09-10InternationalCorporate & Other (reported as discontinued operations)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale of American Express International Deposit Company (AEIDC) to Standard Chartered completed 2009-09-10, within the quarter, under the put/call arrangement agreed alongside the AEB sale. Headcount removed through the divestiture was not disclosed.
2009-09-30otherannounced12009-10-022010-04-10United StatesExecutive — PresidentUSD 10 (millions)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Individually negotiated, mutually agreed cessation of employment for Alfred F. Kelly, Jr., not part of a separation program. Active employment continues through the notice period ending 2010-04-09; $9.7 million cash separation payment payable in installments over 104 weeks from the separation date, subject to Compensation and Benefits Committee approval. Post-quarter event.
2009-09-30restructuringin_progressGlobalNetwork services, prepaid services, and staff groupsUSD 6 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q3 2009 charges related principally to downsizing and reorganizing certain operations. Part of broader reengineering initiatives expected to eliminate approx. 11,000 positions cumulatively.
2009-09-30restructuringin_progressGlobalVarious (USCS, ICS, GCS, GNMS, Corporate)USD 183 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
YTD 2009 charges. Year-to-date activity primarily relates to charges taken in the second quarter to further reduce operating costs.
2009-06-30restructuringin_progress4,0006%2010-06-30WorldwideAll business units, markets and staff groupsUSD 182 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Companywide reengineering initiated in Q2 2009; eliminates about 4,000 positions, roughly 6 percent of worldwide workforce. Charge of $182 million for the three months ended June 30, 2009 is net of $18 million of adjustments to prior accruals; MD&A describes the gross pretax charge as approximately $200 million ($130 million after-tax), comprising about $177 million of severance and employee-related costs and about $23 million of other costs. Substantially all activities expected complete by end of 2009, remainder by first half of 2010. No specific announcement date stated; disclosed as undertaken during the second quarter. Restructuring liability of $421 million at June 30, 2009. Segment allocation of charges disclosed (USCS, ICS, GCS, GNMS, Corporate & Other) but employee counts are not broken out by segment.
2009-06-30restructuringin_progress4,0006%2009-04-012010-06-30WorldwideAll business units, markets and staff groupsUSD 200 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Initiated in Q2 2009. Includes ~$177M severance and ~$23M other costs. Substantially all activities expected to be completed by end of 2009, remainder by first half of 2010.
2009-03-31restructuringin_progress7,00010%2008-10-012009-12-31WorldwideCompany-wideUSD 449 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax reengineering charges of $449M ($291M after-tax) recorded in latter part of 2008; elimination of approximately 7,000 positions (~10% of total worldwide workforce). Company states it is on track to realize ~$1.8B of projected benefits over 2009. Restructuring reserve balance was $324M at 2009-03-31 per Note 16.
2009-03-31restructuringannounced2009-03-312009-06-30WorldwideCompany-wideMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Company expects to initiate additional reengineering efforts in Q2 2009 including staff reductions; estimated charge amount not yet determined. Disclosed as forward-looking in MD&A.
2009-03-31restructuringin_progress2008-10-01WorldwideCorporate & Other, USCS, ICS, GCS, GNMSUSD -5 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Net reversals of previously accrued amounts due to revisions of estimates of $(5) million for the quarter ended March 31, 2009. Program initiated in Q4 2008 involved elimination of approx. 7,000 positions.
2009-03-31restructuringannounced2009-04-28WorldwideCorporate & Othersubsequent_events
f5-10q / Qwen3.6-27B-Q8_0
Company expects to initiate additional reengineering efforts in Q2 2009, including staff reductions. Estimated charge amount not yet determined.
2008-12-31restructuringin_progress7,00010%2008-10-012009-03-31WorldwideMultiple — business units, markets, and staff groupsUSD 434 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Restructuring charges of $434M in 2008, of which $410M recorded in Q4 2008. Elimination of approximately 7,000 positions (~10% of worldwide workforce). MD&A separately reports $449M pretax reengineering charges ($291M after-tax) including non-restructuring items. Majority of cash payments expected in 2009.
2008-12-31divestiture_reductioncompleted2007-09-182008-02-29International (multiple countries)Corporate & Other — international banking subsidiary (AEB)discontinued_operations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of American Express Bank Ltd. to Standard Chartered completed February 29, 2008. Headcount not disclosed. Restructuring charges related to AEB disposition included in discontinued operations ($17M in 2008).
2008-12-31acquisition_additioncompleted2008-03-282008-03-28United StatesGlobal Commercial Services / U.S. Card Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquisition of Corporate Payment Services (CPS) from General Electric for $2.3B total cash consideration. Headcount added not disclosed.
2008-12-31restructuringin_progress7,00010%2008-10-012009-03-31WorldwideVariousUSD 449 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Pretax reengineering charges of $449 million recorded in Q4 2008. Plan includes lowering staff levels and compensation expense. Expected to be substantially completed with elimination of approx 7,000 positions (approx 10% of total worldwide workforce) in Q1 2009.
2008-09-30restructuringannounced7,00010%2008-10-272009-12-31WorldwideBusiness units, markets and staff groups; primarily management and non-customer-facing positionsUSD 405 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax charge range disclosed as $370M-$440M ($240M-$290M after-tax) for Q4 2008; midpoint shown. Management announced intent in July 2008 and committed on 2008-10-27. Includes ~$340M-$380M severance and employee-related costs plus $30M-$60M other costs. Expected 2009 benefits of ~$1.8B total ($700M staffing/compensation, $125M operating costs, $1.0B investment spending).
2008-09-30restructuringannounced7,00010%2008-10-272009-12-31WorldwideManagement and other positions that do not interact directly with customersUSD 370 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0
Announced Oct 27, 2008. Charge of $370M-$440M pretax ($240M-$290M after-tax) expected in Q4 2008. Includes $340M-$380M severance/employee costs and $30M-$60M other costs. Activities to be completed in 2009.
2008-06-30acquisition_additioncompleted2008-03-28United StatesGlobal Commercial Services; U.S. Card Servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquired GE's Corporate Payment Services business for $2.3B cash; no employee headcount disclosed.
2008-06-30divestiture_reductioncompleted2007-09-182008-02-29InternationalCorporate & Other (American Express Bank Ltd.)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale of AEB to Standard Chartered completed Feb 29, 2008; no employee headcount disclosed.
2008-06-30restructuringin_progressUnited StatesGlobal Commercial Services; Corporate & OtherUSD 7 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Reengineering costs of $7M ($4M after-tax) in Q2 2008; no employee count disclosed.
2008-06-30restructuringin_progressUnited StatesCorporate & OtherUSD 17 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
YTD reengineering costs of $17M ($11M after-tax) in Corporate & Other; no employee count disclosed.
2008-06-30restructuringin_progressGlobal Commercial Services; Corporate & OtherUSD 7 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Reengineering costs incurred in Q2 2008.
2008-06-30restructuringin_progressCorporate & OtherUSD 5 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Reengineering costs included in Q2 2008 charge.
2008-06-30restructuringin_progressCorporate & OtherUSD 17 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Reengineering costs for the six months ended June 30, 2008, primarily in Q1.
2008-06-30acquisition_additioncompleted2008-03-28Global Commercial Services; U.S. Card Servicesbusiness_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0
Acquisition of Corporate Payment Services (CPS) from GE. Headcount not disclosed.
2008-03-31restructuringin_progress2009-12-31International; United StatesBusiness travel, prepaid services, international payments, technology, international bankingUSD 15 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 2008 charges of $15M ($5M continuing, $10M discontinued); no employee counts disclosed. Cash payments expected through 2009, long-term severance through 2010, leases to 2017.
2008-03-31acquisition_additioncompleted2008-03-282008-03-28United StatesGlobal Commercial Services; U.S. Card Servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Acquired GE's commercial card and corporate purchasing unit for $2.3B cash; no headcount disclosed.
2008-03-31divestiture_reductioncompleted2007-09-182008-02-29InternationalCorporate & Other — American Express Bank Ltd.other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale to Standard Chartered completed 2008-02-29 for $823M; no headcount disclosed.
2008-03-31restructuringin_progress2017-12-31Business travel, prepaid services, international payments, technology, international bankingUSD 15 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Charges related to consolidation of operations, closing sites, and exiting international banking businesses. Completion expected by 2009 for most, 2010 for long-term severance, and 2017 for certain lease obligations.
2007-12-31restructuringin_progress2009-12-31United StatesU.S. Card ServicesUSD 13 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2007 restructuring charges, net of reversals, allocated by segment; remaining cash payments expected complete in 2009.
2007-12-31restructuringin_progress2009-12-31InternationalInternational Card ServicesUSD 12 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2007 restructuring charges, net of reversals, allocated by segment; remaining cash payments expected complete in 2009.
2007-12-31restructuringin_progress2009-12-31GlobalGlobal Commercial ServicesUSD 19 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2007 restructuring charges, net of reversals, allocated by segment; remaining cash payments expected complete in 2009.
2007-12-31restructuringin_progress2009-12-31GlobalGlobal Network & Merchant ServicesUSD 4 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2007 restructuring charges, net of reversals, allocated by segment; remaining cash payments expected complete in 2009.
2007-12-31restructuringin_progress2009-12-31Corporate & OtherUSD 1 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
FY2007 restructuring charges, net of reversals, allocated by segment; program includes initiatives initiated between Q4 2004 and Q4 2007.
2007-12-31divestiture_reductionannounced2007-09-182008-03-31InternationalCorporate & Other — International Banking (American Express Bank Ltd. and AEIDC)discontinued_operations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale to Standard Chartered PLC for approximately $1.1 billion, subject to regulatory approvals; expected to close in Q1 2008. Workforce impact not disclosed.
2007-12-31acquisition_additioncompleted2007-09-30United StatesU.S. Card Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Purchased all outstanding shares of AMEX Assurance Company from Ameriprise for $115 million; previously consolidated as a VIE in U.S. Card Services, so no consolidated financial statement impact. Headcount not disclosed.
2007-12-31acquisition_additioncompletedGlobal Commercial Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2007 acquisition of a travel services business; approximately $18 million of goodwill recorded. Completion date and headcount not disclosed.
2007-12-31divestiture_reductioncompleted2007-05-31RussiaGlobal Network & Merchant Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of merchant-related activities to Russian Standard Bank for approximately $27 million ($18 million after-tax gain). Headcount not disclosed.
2007-12-31divestiture_reductioncompletedPhilippinesItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of local proprietary card issuing business during 2007; completion date, proceeds, and headcount not disclosed.
2007-12-31restructuringin_progress2012-12-31GlobalBusiness travel, prepaid services, international payments, technologyUSD 49 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Charges recorded in 2007 related to business travel, prepaid services, international payments, and technology. Cash payments expected to be completed by 2012 for certain lease obligations.
2007-09-30restructuringin_progress2009-03-31United StatesU.S. Card ServicesUSD 13 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month restructuring charges net of reversals; severance and other exit costs. Cash payments expected complete by end of Q1 2009.
2007-09-30restructuringin_progress2009-03-31InternationalInternational Card ServicesUSD 3 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month restructuring charges net of reversals for international payments business.
2007-09-30restructuringin_progress2009-03-31GlobalGlobal Commercial ServicesUSD 19 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month restructuring charges net of reversals, principally corporate travel business consolidation.
2007-09-30restructuringin_progress2009-03-31GlobalGlobal Network & Merchant ServicesUSD 4 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month restructuring charges net of reversals.
2007-09-30restructuringin_progress2009-03-31United StatesCorporate & OtherUSD 4 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Nine-month restructuring charges net of reversals; includes prepaid services and technology areas.
2007-09-30divestiture_reductionannounced2007-09-18InternationalAmerican Express Bank Ltd. (AEB) and American Express International Deposit Company (AEIDC)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Agreement to sell AEB and AEIDC to Standard Chartered PLC for approximate value of $1.1 billion, subject to regulatory approvals. Classified as discontinued operations beginning Q3 2007; no headcount disclosed.
2007-09-30restructuringin_progress2009-03-31GlobalCorporate travel, prepaid services, and technologyUSD 11 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q3 2007 charges primarily related to corporate travel business. Cash payments for remaining liabilities expected by end of Q1 2009, except long-term severance (Q4 2009) and leases (2012).
2007-09-30restructuringin_progress2009-03-31GlobalCorporate travel, prepaid services, and technologyUSD 43 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
YTD 2007 charges related to corporate travel, prepaid services, and technology areas. Includes severance and other exit costs.
2007-06-30restructuringin_progress2009-12-31United StatesU.S. Card ServicesUSD 13 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Six-month restructuring charges net of reversals for USCS; severance portion $8M, other $5M. Employee counts not disclosed.
2007-06-30restructuringin_progress2009-12-31InternationalInternational Card & Global Commercial ServicesUSD 13 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Six-month restructuring charges net of reversals for ICGCS; severance portion $13M. Employee counts not disclosed.
2007-06-30restructuringin_progress2009-12-31GlobalGlobal Network & Merchant ServicesUSD 3 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Six-month restructuring charges net of reversals for GNMS; severance portion $2M, other $1M. Employee counts not disclosed.
2007-06-30restructuringin_progress2009-12-31GlobalCorporate & OtherUSD 3 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Six-month restructuring charges net of reversals for Corporate & Other; includes a $(4)M severance reversal. Employee counts not disclosed.
2007-06-30restructuringin_progress2009-12-31Corporate travel and prepaid servicesUSD 7 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q2 2007 charges related to corporate travel and prepaid services. Cash payments for remaining liabilities expected by end of Q4 2009, except certain lease obligations expiring in 2012.
2007-06-30restructuringin_progress2009-12-31Technology, prepaid services, and corporate travelUSD 32 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
YTD 2007 charges related to technology, prepaid services, and corporate travel areas. Includes severance and other exit costs.
2007-03-31restructuringin_progress2009-03-31United StatesTechnology, Travelers Cheque, Corporate Travel, and other businessesUSD 25 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 2007 charges of $25M ($16M severance, $9M other), net of $7M reversals. Severance in human resources expense; exit costs in occupancy, professional services, and other. Cash payments expected complete by end of Q1 2009, except certain lease obligations running to 2012. Employee counts not disclosed. Cumulative in-progress program expense to date: $348M across all segments.
2007-03-31restructuringin_progress2009-03-31U.S. Card ServicesUSD 13 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes $8M severance and $5M other exit costs. Cash payments for remaining liabilities expected by end of Q1 2009, except certain lease obligations expiring in 2012.
2007-03-31restructuringin_progress2009-03-31International Card & Global Commercial ServicesUSD 7 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes $7M severance and $0M other exit costs. Cash payments for remaining liabilities expected by end of Q1 2009, except certain lease obligations expiring in 2012.
2007-03-31restructuringin_progress2009-03-31Global Network & Merchant ServicesUSD 2 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes $2M severance and $0M other exit costs. Cash payments for remaining liabilities expected by end of Q1 2009, except certain lease obligations expiring in 2012.
2007-03-31restructuringin_progress2009-03-31Corporate & OtherUSD 3 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes -$1M severance (reversal) and $4M other exit costs. Cash payments for remaining liabilities expected by end of Q1 2009, except certain lease obligations expiring in 2012.
2006-12-31restructuringin_progress2008-03-31GlobalBusiness travel, operations, finance, and technologyUSD 100 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2006 charges comprised $89M severance and $11M other exit costs; employees affected not disclosed. MD&A reports broader 2006 reengineering costs of $154M (including $111M severance and $43M non-severance exit costs) for the same program areas. Cash payments on remaining liabilities expected complete by end of Q1 2008, except certain lease obligations running to 2010; $93M liability balance remained at year-end.
2006-12-31divestiture_reductioncompleted2006-06-302006-06-30BrazilInternational Card & Global Commercial Services; Global Network & Merchant Servicesother
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of card and merchant-related activities and international banking activities to Banco Bradesco for approximately $470M; headcount impact not disclosed. Company retained presence through a Global Network Services arrangement.
2006-12-31divestiture_reductioncompleted2006-09-302006-09-30Malaysia; IndonesiaInternational Card & Global Commercial Servicesother
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Combined proceeds of $94M for sales to Maybank (Malaysia) and Bank Danamon (Indonesia); headcount impact not disclosed. Completed during Q3 2006; exact date stated only as third quarter.
2006-12-31acquisition_additioncompleted2006-12-312006-12-31International Card & Global Commercial Servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquisition of Harbor Payments, Inc. (electronic invoice and payment technology provider) for approximately $150M, paid primarily in common stock (2,424,660 shares to 15 former shareholders); acquired headcount not disclosed.
2006-12-31restructuringcompletedGlobalBusiness travel, operations, finance, and technologyUSD 100 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Recorded $100 million in restructuring charges relating to consolidation of business operations, closing of operating sites, and exiting certain businesses. Comprised of $89 million severance and $11 million other exit costs.
2006-09-30restructuringin_progress2008-03-31United States; InternationalBusiness travel operations; Travelers Cheque; international card businessesUSD 44 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q3 severance charges net of reversals were $9M; YTD severance charges net of reversals were $53M. Total restructuring liability at 2006-09-30 was $88M ($85M severance, $3M other). Cash payments expected to complete by end of Q1 2008, except certain lease obligations running to 2010. No employee counts disclosed.
2006-09-30divestiture_reductioncompleted2006-06-30BrazilCard and merchant-related activities; international bankingother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale to Banco Bradesco completed 2006-06-30 for approximately $470M. Company retains presence via Global Network Services arrangement. No employee counts disclosed.
2006-09-30divestiture_reductioncompleted2006-09-30Malaysia; IndonesiaCard and merchant-related activitiesother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sales to Maybank (Malaysia) and Bank Danamon (Indonesia) for combined proceeds of $94M, completed during Q3 2006. Company retains presence via Global Network Services arrangements. No employee counts disclosed.
2006-09-30restructuringin_progress2008-03-31GlobalBusiness travel operations, Travelers Cheque, international card businessesUSD 9 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q3 2006 charges of $9M (severance and other exit costs). Cash payments for remaining liabilities expected by end of Q1 2008, except lease obligations expiring in 2010. Employee count not disclosed.
2006-09-30restructuringin_progress2008-03-31GlobalBusiness travel operations, Travelers Cheque, international card businessesUSD 53 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
YTD 2006 charges of $53M (severance and other exit costs). Cash payments for remaining liabilities expected by end of Q1 2008, except lease obligations expiring in 2010. Employee count not disclosed.
2006-06-30restructuringin_progressUnited States; InternationalFinance; International Card; Business Travel; Travelers Chequerestructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Severance liability of $98M at 2006-06-30 across segments; no employee headcount disclosed. Q2 severance charges of $33M; YTD severance charges of $44M per MD&A.
2006-06-30divestiture_reductioncompleted2006-06-30BrazilInternational banking operationsother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale of international banking operations in Brazil to Bradesco completed 2006-06-30; no employee headcount disclosed.
2006-06-30divestiture_reductioncompleted2006-06-30BrazilCard and merchant-related activitiesother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Sale of card and merchant-related activities in Brazil to Bradesco completed 2006-06-30; 1.3M proprietary cards transferred to Global Network & Merchant Services segment; no employee headcount disclosed.
2006-06-30restructuringin_progressGlobalFinance, International Card, Business Travel, Travelers ChequeUSD 44 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
YTD severance charges of $44 million recorded for initiatives in finance, international card, business travel, and Travelers Cheque areas. Employee counts not disclosed.
2006-06-30restructuringin_progressGlobalFinance, International Card, Business Travel, Travelers ChequeUSD 33 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Q2 severance charges of $33 million recorded for reengineering efforts. Employee counts not disclosed.
2006-03-31restructuringin_progressUnited States; InternationalBusiness Travel; Travelers Cheque; International CardUSD 18 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 2006 restructuring charges of $18M ($11M severance, $7M other exit costs) across business travel, Travelers Cheque, and international card businesses. Severance liability of $90M and other exit liability of $8M at March 31, 2006. No employee headcount affected disclosed.
2006-03-31divestiture_reductionannounced2006-03-012006-06-30BrazilCard and related operationsMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Agreement announced in March 2006 to sell card and related operations in Brazil to Banco Bradesco for approximately $490 million; closing expected in Q2 2006. No headcount impact disclosed.
2006-03-31restructuringin_progress2006-03-31GlobalBusiness travel, Travelers Cheque, international card businessesUSD 18 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Severance obligations included in human resources expenses. Total restructuring charges were $18 million severance and $7 million other exit costs.
2005-12-31restructuringin_progress2006-12-31United StatesU.S. Card ServicesUSD 10 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2005 reengineering charge, all severance. $6 million paid during 2005; $4 million liability remaining at year-end.
2005-12-31restructuringin_progress2006-12-31InternationalInternational Card & Global Commercial ServicesUSD 168 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2005 charge of $88M severance and $12M other exit costs (principally Corporate Travel and international operations). $124 million paid during 2005; $52 million liability remaining at year-end.
2005-12-31restructuringin_progress2006-12-31United StatesGlobal Network & Merchant ServicesUSD 3 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2005 reengineering charge, all severance. $1 million paid during 2005; $2 million liability remaining at year-end.
2005-12-31restructuringin_progress2006-12-31United StatesCorporate & Other (finance and technology functions)USD 105 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
2005 charge of $63M severance and $17M other exit costs. $34 million paid during 2005; $49 million liability remaining at year-end. Segment charges sum to the $286 million total 2005 reengineering cost disclosed in MD&A ($164M severance, $29M other exit costs, remainder other items).
2005-12-31divestiture_reductioncompleted2005-09-30GlobalAmerican Express Financial Advisors (Ameriprise Financial, Inc.)discontinued_operations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Tax-free spin-off of Ameriprise completed 2005-09-30; net assets distributed treated as a non-cash dividend reducing shareholders' equity by $7.7 billion. Headcount transferred not disclosed.
2005-12-31divestiture_reductioncompleted2005-09-30United StatesAmerican Express Tax and Business Services, Inc. (TBS)discontinued_operations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Sale of TBS to H&R Block, Inc. among certain third-quarter 2005 dispositions for cash proceeds of approximately $190 million, generating a net after-tax gain of about $63 million. Headcount transferred not disclosed.
2005-12-31restructuringcompleted20052006-12-31GlobalBusiness travel, international operations, finance and technologyUSD 193 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Reengineering costs of $286 million included $193 million of restructuring costs. Liability balance at Dec 31, 2005 was $107 million for future cash outlays expected to be paid out prior to the end of 2006.
2005-09-30restructuringin_progressGlobalBusiness travel, international payments, finance, technologies, international operationsUSD 66 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q3 2005 charges of $66M: $53M severance (in human resources expenses) and $13M other exit costs (in other expenses). No employee headcount disclosed. Prior six months 2005 charges totaled $99M. Severance liability at 2005-09-30 was $114M; other exit cost liability was $11M.
2005-09-30divestiture_reductioncompleted2005-09-30GlobalAmeriprise Financial (financial planning and financial services) and American Express Tax and Business Servicesother
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Spin-off of Ameriprise completed 2005-09-30; TBS sale completed Q3 2005 for ~$190M cash proceeds. No employee headcount associated with these dispositions was disclosed.
2005-09-30restructuringin_progressGlobalBusiness travel, finance, technologies, international operationsUSD 66 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q3 2005 charges of $66 million ($53 million severance, $13 million other exit costs). Cumulative YTD 2005 charges were $165 million ($99 million in H1, $66 million in Q3). Employee counts not disclosed.
2005-09-30divestiture_reductioncompleted2005-09-30GlobalFinancial planning and financial services (Ameriprise)other
f5-10q / Qwen3.6-27B-Q8_0
Spin-off of Ameriprise Financial completed on Sept 30, 2005. Assets and liabilities removed from balance sheet. Employee counts not disclosed.
2005-09-30divestiture_reductioncompleted2005-09-30United StatesTax, accounting and consulting (TBS)other
f5-10q / Qwen3.6-27B-Q8_0
Sale of American Express Tax and Business Services, Inc. (TBS) completed in Q3 2005. Net after-tax gain of $63 million. Employee counts not disclosed.
2005-06-30restructuringin_progressGlobalTravel Related Services — international payments, business travel, finance and technologiesUSD 89 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q2 2005 charge of $89M: $80M severance (in human resources expenses) and $9M other exit costs (in other expenses). No employee headcount disclosed. Severance liability balance at June 30, 2005 was $94M; total restructuring liability $106M.
2005-06-30divestiture_reductionannounced2005-08-012005-09-30GlobalAmerican Express Tax and Business Services (TBS)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Agreement to sell accounting and consulting business unit for approximately $220 million; expected to close Q3 2005 subject to regulatory approvals. No headcount impact disclosed.
2005-06-30divestiture_reductionannounced2005-02-012005-09-30GlobalAmerican Express Financial Advisors (AEFA) — spin-off to Ameriprise FinancialUSD 59 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Spin-off of AEFA announced Feb 1, 2005; $59M ($38M after-tax) spin-off related expenses incurred in Q2 2005 ($81M YTD). No employee headcount disclosed. Company plans $1B capital infusion to Ameriprise pre-spin-off.
2005-06-30restructuringin_progress2005-04-01GlobalTravel Related Services (International Payments, Business Travel, Finance and Technologies)USD 89 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q2 2005 charges of $89 million ($80M severance, $9M other exit costs). Employee count not disclosed.
2005-06-30restructuringin_progress2005-01-01GlobalTravel Related Services (Business Travel)USD 10 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q1 2005 charges of $10 million relating to business travel operations. Employee count not disclosed.
2005-06-30restructuringin_progress2005-01-01GlobalAmerican Express Financial Advisors (Spin-off related)USD 59 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Q2 2005 spin-off related expenses of $59 million. Employee count not disclosed.
2005-03-31restructuringin_progressGlobalTravel Related Services — business travel operations; finance group; banking operationsUSD 10 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q1 2005 charges of $10M for business travel restructuring and reengineering of finance and banking functions; no employee count disclosed. Severance liability roll-forward shows $9M in severance charges and $1M in other charges during the quarter.
2005-03-31divestiture_reductionannounced2005-02-012005-09-30GlobalAmerican Express Financial Advisors (AEFA)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Planned tax-free spin-off of AEFA announced 2005-02-01, expected completion late Q3 2005. No headcount impact disclosed. $22M in spin-off related expenses recorded in Q1 2005.
2005-03-31restructuringin_progressTravel Related ServicesUSD 10 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Charges relate principally to restructuring activities associated with business travel operations. Employee count not disclosed.
2004-12-31restructuringin_progress2004-10-012005-12-31United StatesTravel Related Services — Business Travel operationsUSD 64 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Q4 2004 charge of $64M ($46M severance, $18M other exit costs) for restructuring of business travel operations; $20M liability remaining at year-end
2004-12-31restructuringin_progress2004-10-012005-12-31United StatesAmerican Express Financial AdvisorsUSD 3 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Q4 2004 charge of $3M, all severance; $2M liability remaining at year-end
2004-12-31restructuringin_progress2004-11-012005-12-31Bangladesh, Egypt, Luxembourg, PakistanAmerican Express BankUSD 44 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Full-year 2004 charge of $44M ($30M severance, $14M other) for decision to sell certain AEB operations; $35M recorded in Q4 per Note 22, remainder earlier in year; $35M liability remaining at year-end
2004-12-31restructuringcompleted2004-10-012005-12-31GlobalTravel Related Services; American Express Bank; CorporateUSD 102 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Aggregate restructuring charges of $102 million recorded in Q4 2004. Includes $79 million employee severance and $23 million other exit costs. Initiatives relate to business travel operations restructuring, sale of certain AEB operations (Bangladesh, Egypt, Luxembourg, Pakistan), and finance operations relocation. Liability balance of $81 million at year-end expected to be paid prior to end of 2005. Employee count not explicitly disclosed in footnote.
2004-06-30acquisition_additioncompleted1,0002003-09-30United StatesAmerican Express Financial AdvisorsMD&A
f5-10q / Qwen3.6-27B-Q8_0
Approximately 1,000 employees added from the acquisition of Threadneedle Asset Management Holdings LTD, completed in late 2003.
2004-03-31acquisition_additioncompleted1,0002003-09-30United StatesAmerican Express Financial Advisors (AEFA)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Threadneedle acquisition added approximately 1,000 employees to AEFA home office as of September 30, 2003.
2003-12-31acquisition_additioncompleted2,7002003-10-082003-10-08United States, Canada, United KingdomGlobal Corporate Services (Corporate Travel)Item_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Rosenbluth International acquisition completed October 2003; added approximately 2,700 employees and nearly 400 servicing locations.
2003-12-31acquisition_additioncompleted1,0002003-09-302003-09-30United KingdomAmerican Express Financial Advisors (Asset Management)Item_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Threadneedle Asset Management Holdings Ltd acquisition completed September 30, 2003; approximately 1,000 persons employed.
2003-12-31restructuringcompleted5002002-07-012003-12-31InternationalTravel Related ServicesUSD 19 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Second half 2002 charge of $19 million at TRS for elimination of approx 500 jobs in international operations.
2003-12-31restructuringcompleted2002-07-012003-12-31InternationalAmerican Express BankUSD 5 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Second half 2002 charge of $5 million at AEB for additional reviews of operations.
2003-12-31acquisition_additioncompleted2,7002003-10-012003-12-31United States, Canada, United Kingdom, Europe, Asia, Pacific RimTravel Related ServicesItem_1_Business
f5-10k / Qwen3.6-27B-Q8_0
Acquisition of Rosenbluth International added approx 2,700 employees as of year-end.
2003-09-30acquisition_additioncompleted1,0002003-09-302003-09-30United KingdomAmerican Express Financial AdvisorsMD&A
f5-10q / Qwen3.6-27B-Q8_0
Acquisition of Threadneedle Asset Management Holdings LTD completed on Sept 30, 2003. MD&A states Threadneedle 'added approximately 1,000 employees at September 30, 2003' within the AEFA home office.
2003-03-31restructuringcompletedUSD -13 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0
Net benefit recognized to adjust reserves established during 2001; no employee count disclosed.
2002-12-31restructuringcompleted5002002-12-31InternationalTravel Related ServicesUSD 19 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
New 2002 restructuring charge at TRS; $14M severance for ~500 jobs eliminated plus $5M other costs for relocation of certain international operations
2002-12-31restructuringcompleted2002-12-31InternationalAmerican Express BankUSD 5 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
New 2002 restructuring charge at AEB; $3M severance and $2M other costs; no specific employee count disclosed
2002-12-31restructuringcompleted4,1002002-12-31GlobalMultipleUSD -31 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Net reversal of 2001 restructuring plans: $62M severance reversal for ~4,100 employees redeployed or voluntarily attrited, offset by $31M additional exit costs; net pretax reversal of $31M
2002-12-31restructuringcompleted5002002-06-302002-12-31InternationalTravel Related ServicesUSD 19 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
TRS charge consists of $14 million severance for approx 500 jobs and $5 million other costs.
2002-12-31restructuringcompleted2002-06-302002-12-31InternationalAmerican Express BankUSD 5 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
AEB charge consisted of $3 million severance and $2 million other costs. Employee count not specified.
2002-09-30restructuringin_progress9,0002001GlobalConsolidated (TRS, AEFA, AEB, Corporate and Other)USD 631 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Cumulative terminations since program inception in H2 2001; $631M pretax charge recorded in Q3-Q4 2001. Q3 2002 liability of $222M remains.
2002-09-30restructuringin_progress2002-07-01GlobalTravel Related Services (TRS)USD -19 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
First-half 2002 net benefit of $19M pretax from reserve adjustments; driven by attrition or redeployment of about 3,700 employees whose positions were eliminated.
2002-09-30restructuringin_progress2002-07-01GlobalAmerican Express Bank (AEB)USD 4 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Q3 2002 charge of $4M pretax ($2M after-tax) comprising $2M severance and $2M other costs, alongside a $6M reversal of 2001 reserves.
2002-09-30restructuringin_progress3,7002001-10-01GlobalVariousUSD -53 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Reversal of severance benefits due to voluntary attrition or redeployment of approx. 3,700 employees whose jobs were eliminated in 2001 plans.
2002-09-30restructuringcompleted9,0002001-10-01GlobalVariousrestructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Cumulative total of approximately 9,000 employees terminated since inception of the restructuring plans as of September 30, 2002.
2002-06-30restructuringin_progress7,600Domestic and internationalTravel Related Services (TRS)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Program initiated in the third and fourth quarters of 2001 with aggregate charges of $631 million pretax ($411 million after-tax). Count of 7,600 reflects employees terminated since inception as of 2002-06-30, in addition to voluntary attrition or redeployment. Q2 2002 activity was a net $6 million pretax benefit: reversal of severance for about 1,100 employees whose positions were eliminated, offset by $12 million of additional exit and facility consolidation costs. Remaining severance-related liability was $293 million at 2002-06-30 ($180 million severance, $113 million other).
2002-06-30restructuringin_progress1,1002001-10-01GlobalTravel Related ServicesUSD -6 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q2 2002 adjustment: reversal of severance for ~1,100 employees due to voluntary attrition/redeployment. Net benefit of $6M pretax.
2002-06-30restructuringin_progress1,7002001-10-01GlobalTravel Related ServicesUSD -13 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Q1 2002 adjustment: reversal of severance for ~1,700 employees due to voluntary attrition/redeployment. Net benefit of $13M pretax.
2002-06-30restructuringcompleted7,6002001-10-01GlobalTravel Related Servicesrestructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Cumulative terminations since inception of the restructuring plan as of June 30, 2002.
2002-03-31restructuringin_progress6,6002001-07-01GlobalTravel Related ServicesUSD 369 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Cumulative terminations since plan inception (initiated H2 2001). Remaining liability of $369M at 2002-03-31. Q1 2002 saw a $13M net pretax benefit from reversing severance for ~1,700 employees who attrited or were redeployed, offset by $4M additional exit costs. Approximately 6,600 employees terminated since inception.
2002-03-31plant_closurein_progress2002-01-01Jersey City, New Jersey, United StatesTravel Related ServicesUSD 12 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Decision to exit Jersey City office space and utilize owned space at World Financial Center headquarters. $12M exit cost recorded in Q1 2002, partially offset by $8M reduction from revised travel office closure plans.
2002-03-31restructuringin_progress1,7002001-09-30United StatesTravel Related ServicesUSD -17 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Reversal of severance liability for approx. 1,700 employees whose jobs were eliminated in prior year, due to voluntary attrition or redeployment.
2002-03-31restructuringin_progress6,6002001-09-30GlobalCorporaterestructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Cumulative count of employees terminated since inception of the restructuring plan initiated in late 2001.
2001-12-31restructuringin_progress10,900GlobalTravel Related ServicesUSD 414 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Pretax charge of $414M ($267M after-tax). Charges incurred in Q3 and Q4 2001 from accelerating reengineering initiatives. 3,300 of total 12,900 planned reductions company-wide were terminated as of December 31, 2001; majority of reductions expected in 2002.
2001-12-31restructuringin_progress1,300GlobalAmerican Express Financial AdvisorsUSD 107 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Pretax charge of $107M ($70M after-tax). Primarily severance for elimination of approximately 1,300 jobs and facility consolidation costs.
2001-12-31restructuringin_progress500GlobalAmerican Express BankUSD 96 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Pretax charge of $96M ($65M after-tax). Includes $26M recorded in provisions for losses related to scaling back corporate lending in parts of Asia, Latin America, and Europe.
2001-12-31restructuringin_progress200GlobalCorporate and OtherUSD 14 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Pretax charge of $14M ($9M after-tax).
2001-12-31restructuringin_progress1,600GlobalCompany-wideMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Approximately 1,600 reductions identified during 2001 from ongoing reengineering activities, in addition to the 12,900 reductions under the formal restructuring program. No separate charge disclosed for these reductions.
2001-12-31restructuringin_progress10,9002001-09-302002-12-31GlobalTravel Related ServicesUSD 414 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Third and fourth quarter 2001 restructuring charges. Majority of reductions occur in 2002.
2001-12-31restructuringin_progress1,3002001-09-302002-12-31GlobalAmerican Express Financial AdvisorsUSD 107 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Third and fourth quarter 2001 restructuring charges. Majority of reductions occur in 2002.
2001-12-31restructuringin_progress5002001-09-302002-12-31GlobalAmerican Express BankUSD 96 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Third and fourth quarter 2001 restructuring charges. Majority of reductions occur in 2002.
2001-12-31restructuringin_progress2002001-09-302002-12-31GlobalCorporate and OtherUSD 14 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0
Third and fourth quarter 2001 restructuring charges. Majority of reductions occur in 2002.
2001-09-30restructuringin_progress4,7002001-07-182002-03-31GlobalTravel Related Services (TRS)USD 195 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax charge; $127M after-tax. Severance of $128M for job eliminations, remainder primarily lease/equipment abandonment and exit costs. Includes relocation/outsourcing of finance, operations, customer support and technology functions and transition of business travel operations to the Internet. Announcement date reflects the July 18, 2001 Form 8-K disclosing intent to take a third-quarter restructuring charge; the filing states the charge was incurred during the third quarter of 2001.
2001-09-30restructuringin_progress9002001-07-182002-03-31United StatesAmerican Express Financial Advisors (AEFA)USD 62 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax charge; $41M after-tax. $16M severance for approximately 900 employees to optimize client service organization and field force leadership structures; remainder primarily office lease and equipment abandonment costs.
2001-09-30restructuringin_progress4002001-07-182002-03-31Asia, Latin America and EuropeAmerican Express Bank (AEB)USD 84 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax charge; $57M after-tax. Relates to scaling back AEB corporate lending activities; includes $24M currency translation losses previously in shareholders' equity, $26M additional loan loss provisions, and $29M severance for approximately 400 employees.
2001-09-30restructuringin_progress1002001-07-182002-03-31GlobalCorporate & OtherUSD 11 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Pretax charge; $7M after-tax, related primarily to severance. Program-wide totals: $352M pretax / $232M after-tax for approximately 6,100 jobs; $257M liability for expected future cash outlays at September 30, 2001, with the majority expected over the following six months. Expected cost savings of $325M in 2002 and $360M in 2003.
2001-09-30restructuringin_progress4,7002001-07-18Travel Related ServicesUSD 195 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes severance for elimination of jobs and other exit costs.
2001-09-30restructuringin_progress9002001-07-18American Express Financial AdvisorsUSD 62 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Includes severance for optimization of client service organization.
2001-09-30restructuringin_progress4002001-07-18Asia, Latin America, EuropeAmerican Express BankUSD 84 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Scale back of corporate lending activities.
2001-09-30restructuringin_progress1002001-07-18Corporate & OtherUSD 11 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0
Related primarily to severance.
2001-06-30restructuringannounced2001-07GlobalMultipleMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Announced July 2001; restructuring charge of $310M-$370M expected in Q3 2001 for eliminating 4,000-5,000 jobs via accelerated reengineering initiatives originally planned for 2002. Charge relates primarily to severance and related costs.
2001-06-30restructuringannounced2001-072001-09-30GlobalCorporate and OtherMD&A
f5-10q / Qwen3.6-27B-Q8_0
Company announced acceleration of reengineering initiatives with expected charge of $310-$370 million in Q3 2001, relating primarily to severance for eliminating 4,000-5,000 jobs.
2000-06-30otherin_progress2000-06-30United StatesAmerican Express Financial AdvisorsPart II, Item 1 (Legal Proceedings)
f5-10q / Qwen3.6-27B-Q8_0
Eight former female financial advisors filed charges with the EEOC alleging discrimination in hiring, assignment of work, distribution of leads, training and promotions. Class claims on behalf of all women advisors at AEFA.
2000-06-30otherin_progress1999-03-29United StatesAmerican Express Financial AdvisorsPart II, Item 1 (Legal Proceedings)
f5-10q / Qwen3.6-27B-Q8_0
Class action lawsuit alleging financial advisors were misclassified as independent contractors. Motion for class certification filed July 31, 2000.
2000-06-30restructuringcompletedInternationalAmerican Express BankMD&A - American Express Bank/Travelers Cheque
f5-10q / Qwen3.6-27B-Q8_0
Personnel reductions as AEB rationalizes certain country activities.
1998-12-31acquisition_additioncompleted1,1001998-03-01United StatesAmerican Express Financial AdvisorsItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquisition of Securities America, Inc., an independent broker-dealer; approximately 1,100 financial advisors added
1998-12-31othercompleted1998-11-301998-11-30United StatesCorporate Services, TRSItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
TRS decided not to pursue further bidding on US Government Card contract; contract terminated November 1998. Affected 1.6 million cards and $3.5 billion annual billed business; no employee count disclosed
1998-06-30acquisition_additioncompleted1,1051998-03-31American Express Financial Advisorsother
f5-10q / Qwen3.6-27B-Q8_0
Includes 1,105 advisors from the acquisition of Securities America in the first quarter of 1998.
1998-03-31acquisition_additioncompleted1,105United StatesAmerican Express Financial AdvisorsMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML
Advisor count includes 1,105 advisors added through the Securities America acquisition in Q1 1998; advisors are a producer count, not necessarily total employees.
1998-03-31acquisition_additioncompleted1,1051998-03-31American Express Financial AdvisorsMD&A
f5-10q / Qwen3.6-27B-Q8_0
Includes 1,105 advisors from the acquisition of Securities America in the first quarter of 1998.
1997-12-31restructuringcompleted1996-12-311997-12-31GlobalTravel Related ServicesUSD 216 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Charge recorded Q4 1996 for reengineering initiatives implemented during 1997; $196M pretax related to TRS (approx. two-thirds international), $109M pretax severance, $87M pretax facility closures/consolidation/outsourcing; substantially completed by 1997-12-31; employee count not disclosed
1997-12-31divestiture_reductioncompletedUnited StatesTravel Related Services — Stored Value ProductsItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
TRS sold American Express Special Teams, Inc. during 1997; headcount not disclosed
1997-12-31acquisition_additionannounced1,2001998-03-01United StatesAmerican Express Financial Advisorssubsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Acquired Securities America, an independent broker-dealer servicing 1,200 financial advisors; announced March 1998 after fiscal year-end
1997-12-31restructuringcompleted1996-10-011997-12-31GlobalTravel Related ServicesUSD 196 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Pretax charge of $196 million ($125 million after-tax) recorded in Q4 1996 for reengineering initiatives implemented in 1997. Included $109 million in severance costs and $87 million for facility closures/outsourcing. Substantially completed by Dec 31, 1997. Employee count not disclosed.
1996-12-31restructuringin_progress3,3001996-12-31Approximately two-thirds international markets; remainder United StatesTravel Related Services (TRS) — Card and Travel businessesUSD 109 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Severance component of $196M pretax TRS restructuring charge; additional $87M pretax for facility closures, operations consolidation/outsourcing, and asset write-downs. Total TRS charge $125M after-tax ($196M pretax). Annual pretax savings expected ~$80M in 1997 and ~$130M in 1998 and future years. Approximately $125M pretax requires cash outlays.
1996-12-31restructuringcompleted1996-12-31United StatesCorporateUSD 20 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Corporate-level charge of $13M after-tax ($20M pretax), primarily related to early retirement of debt and certain restructuring costs; no employee count disclosed.
1996-12-31restructuringcompleted3,3001996-12-311997-12-31GlobalTravel Related ServicesUSD 196 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0
Charge recorded in Q4 1996 for reengineering initiatives to be implemented in 1997. Includes $109 million pretax in severance costs associated with elimination of approximately 3,300 positions (about two-thirds in international markets).
1995-12-31divestiture_reductioncompleted1995-10-011995-10-31United StatesAmerican Express Financial Advisors / InsuranceItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML
TRS sold AMEX Life Assurance Company to GE Capital in October 1995. Headcount transferred not disclosed.
1995-12-31restructuringin_progress1994-10-01GlobalCompany-wideMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML
Reengineering program launched 1992, expanded Oct 1994 with significant staff reductions. Filing states costs not material to current or future earnings but does not quantify 1995-specific headcount reductions.
1995-12-31restructuringin_progress1994-10-01WorldwideAll segmentsMD&A
f5-10k / Qwen3.6-27B-Q8_0
Announced in October 1994 as part of a reengineering program launched in 1992. Resulted in significant staff reductions throughout the Company. Specific headcount numbers not disclosed.