Cognizant Technology Solutions (CTSH)

Company ID: 149 | CIK: 0001058290
10-Q view:
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Segments are charted by their disclosed metrics (revenue, segment profit, etc.). Each line is a single segment. Reconciliation/corporate items are excluded. Major customers are shown as a percentage of revenue. Operational KPIs are grouped by metric concept; sub-metrics appear as separate lines.

Geographic Segments

Business Unit / Product Segments

Major Customers (% of Revenue)

Operational KPIs

Deferred revenue (backlog)

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Business Development Offices (branches)

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Annualized turnover (churn)

Strategic clients (customers)

Engagement survey participation (engagement)

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Project managers and senior staff (headcount)

Account managers (other)

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Account managers and client partners (other)

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Acquisition contribution to revenue growth (other)

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Annual Turnover (other)

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Annual attrition rate (other)

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Annual employee turnover (other)

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Annualized Attrition Rate (other)

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Annualized turnover (other)

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Asia Pacific revenue share (other)

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Attrition Rate (other)

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Business development offices (other)

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Capital commitments (other)

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Capital expenditures (other)

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Cash and short-term investments (other)

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Cities of operation (other)

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Cities with operations (other)

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Consulting and technology revenue mix (other)

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Consulting and technology revenue share (other)

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Consulting and technology services revenue mix (other)

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Contract assets (other)

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Copyright Registrations (other)

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Countries of operation (other)

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Countries with operations (other)

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Day's sales outstanding (other)

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Days Sales Outstanding (other)

Days of sales outstanding (other)

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Days sales outstanding (other)

Development centers (other)

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Direct sales persons (other)

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Effective tax rate (other)

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Employee turnover rate (other)

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Employees Acquiring Skills (other)

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Employees Upskilled (other)

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Employees acquiring skills (other)

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Employees trained in digital skills (other)

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Employees volunteering (other)

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Europe revenue share (other)

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Fixed bid contracts share of revenue (other)

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Fixed-bid contract revenue (other)

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GenAI Hackathon Prototypes (other)

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GenAI Upskilled Associates (other)

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GenAI training participants (other)

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Generative AI Training Participants (other)

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Gross profit margin (other)

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IT consulting revenue mix (other)

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IT development centers (other)

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IT outsourcing revenue mix (other)

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India capital commitments (other)

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Long-lived assets (other)

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NextGen program costs (other)

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Non-GAAP operating margin (other)

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North America revenue share (other)

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Number of Reportable Segments (other)

Offshore development centers (other)

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Operating margin (other)

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Outsourcing revenue mix (other)

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Outsourcing services revenue mix (other)

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Patents and Applications (other)

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Programmers (other)

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Project managers and senior technical personnel (other)

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Promotions (other)

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Remaining repurchase authorization (other)

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Revenue by industry — financial services (other)

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Revenue by industry — healthcare (other)

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Revenue by industry — information services (other)

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Revenue by industry — retail, manufacturing and logistics (other)

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Revenue by service line (other)

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Revenue by service type — application development (other)

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Revenue by service type — application maintenance (other)

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Revenue concentration (other)

Revenue concentration — top five customers (other)

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Revenue from North America (other)

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Revenue from new clients (other)

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Revenue from new customers (other)

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Revenue from outside North America (other)

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Revenue from top five customers (other)

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Revenue from unaffiliated third parties (other)

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Revenue mix by service (other)

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Revenue mix by service type (other)

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Revenue under fixed-bid contracts (other)

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Service revenue mix (other)

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Shares outstanding (other)

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Stock repurchase authorization remaining (other)

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Synapse Program Target (other)

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Technical professionals in India (other)

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Third-party revenue share (other)

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Top five client concentration (other)

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Top five customer revenue concentration (other)

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Trademark Registrations (other)

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Turnover (other)

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Voluntary attrition (other)

Voluntary attrition - tech services (other)

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Voluntary attrition — tech services (other)

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Volunteer Hours (other)

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Volunteers (other)

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Women in Workforce (other)

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Women in workforce (other)

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Women share of workforce (other)

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Workforce gender mix (other)

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Working capital (other)

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Facility locations (properties)

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Client retention (retention)

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Revenue, Remaining Performance Obligation, Amount (rpo)

Development Facilities Square Footage (square_footage)

Human capital disclosures. Workforce totals and demographics are point-in-time. Flow metrics use the year-to-date period for 10-Q and full year for 10-K. Workforce actions (RIFs, restructurings, acquisition-related changes) are listed in the table at the bottom.

Workforce Totals

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Demographics

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Workforce Breakdowns

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HCM Metrics — Point-in-Time

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HCM Metrics — Flow (Annual / YTD)

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Workforce Actions

Period EndTypeStatusAffected% WorkforceAnnouncedExpected CompletionGeographySegment / FunctionChargeSourceNote
2026-06-30restructuringin_progress2026-12-31GlobalEnterprise-wideUSD 84 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Program initiated in Q2 2026; exact announcement date not disclosed. Q2 2026 charge of $84M comprises $56M employee separation costs and $28M other costs (facility exits). Total expected program costs of $230M-$320M ($200M-$270M severance/personnel, $30M-$50M other), substantially all in 2026; expected in-year savings of approximately $200M-$300M. Number of employees affected not disclosed. Accrued employee separation balance at 2026-06-30 was $28M ($56M accrued, $28M paid).
2026-06-30acquisition_additioncompleted2026-06-22GlobalIT managed services (AI-first)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of 100% of Astreya Partners, Inc. closed 2026-06-22; purchase price $665M including $25M contingent consideration. Headcount added through the acquisition is not disclosed.
2026-06-30restructuringin_progress2026-04-012026-12-31GlobalAll segmentsUSD 84 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Project Leap initiated in Q2 2026. Total expected costs $230M-$320M. Q2 charges included $56M employee separation and $28M other costs. Substantially all costs expected to be incurred in 2026.
2026-06-30acquisition_additioncompleted2026-01-012026-01-01GlobalAll segmentsUSD 728 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquisition of 3Cloud completed Jan 1, 2026. Purchase price $728M. Headcount not explicitly disclosed.
2026-06-30acquisition_additioncompleted2026-06-222026-06-22GlobalAll segmentsUSD 665 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquisition of Astreya Partners completed June 22, 2026. Purchase price $665M. Headcount not explicitly disclosed.
2026-06-30restructuringin_progressUSD 84,000,000 (absolute)restructuring_footnote
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2026-06-30restructuringin_progressEmployee Severance [Member]USD 56,000,000 (absolute)restructuring_footnote
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2026-03-31restructuringannounced2026-04-292026-12-31GlobalCompany-wideUSD 230 (millions)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Project Leap, introduced in Q2 2026 and formally committed April 29, 2026. Expected total costs of $230M to $320M (value shown is low end of range), comprising $200M-$270M employee severance and personnel costs and $30M-$50M other charges, substantially all in 2026. Expected in-year savings of approximately $200M-$300M in 2026. No number of employees affected disclosed; positions eliminated subject to local law and consultation requirements.
2026-03-31acquisition_additioncompleted2026-01-012026-01-01GlobalAll reportable segments (goodwill allocated across all segments)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of 3Cloud, a Microsoft Azure services provider, on January 1, 2026 for a purchase price of $728 million. Headcount added not disclosed; goodwill attributed in part to the acquired assembled workforce.
2026-03-31acquisition_additionannounced2026-04-25GlobalAI infrastructure and IT managed servicesUSD 600 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Definitive agreement to acquire Astreya Partners, Inc., an AI-first IT managed services provider, for approximately $600 million in cash at closing plus a contingent earn-out. Headcount added not disclosed; closing date not disclosed.
2026-03-31restructuringannounced2026-04-292026-12-31GlobalAll segmentsUSD 275 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Project Leap announced April 29, 2026. Expected total costs $230M-$320M ($200M-$270M severance/personnel, $30M-$50M other). Substantially all costs expected in 2026. Employee count not disclosed.
2026-03-31acquisition_additioncompleted2026-01-012026-01-01GlobalAll segmentsUSD 728 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired 100% of 3Cloud on Jan 1, 2026 for $728M. Headcount added not explicitly disclosed.
2026-03-31acquisition_additionannounced2026-04-25GlobalAI infrastructureUSD 600 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Agreement to acquire Astreya Partners, Inc. for approx $600M cash plus earn-out. Headcount added not explicitly disclosed.
2025-12-31acquisition_additionannounced2025-12-312026-01-01GlobalCloud / AI services (Azure)USD 733 (millions)subsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of 3Cloud closed 2026-01-01; $733M cash consideration placed in escrow on 2025-12-31 and classified as restricted cash. Headcount added not disclosed; initial accounting incomplete.
2025-12-31restructuringcompleted2024-12-31GlobalCorporate functions and office spaceUSD 0 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		NextGen program completed at end of 2024; no costs incurred in 2025.
2025-12-31restructuringin_progressUSD 0 (absolute)restructuring_footnote
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2025-12-31restructuringin_progressEmployee Severance [Member]USD 0 (absolute)restructuring_footnote
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2025-09-30restructuringin_progressUSD 0 (absolute)restructuring_footnote
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2025-09-30restructuringin_progressEmployee Severance [Member]USD 0 (absolute)restructuring_footnote
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2025-06-30restructuringcompleted2024-12-31GlobalCorporateUSD 0 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program completed at end of 2024. No costs incurred in Q2 2025. Accrued employee separation costs paid down from $35M to $0.
2025-06-30restructuringin_progressUSD 0 (absolute)restructuring_footnote
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2025-06-30restructuringin_progressEmployee Severance [Member]USD 0 (absolute)restructuring_footnote
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2025-03-31restructuringcompleted2024-12-31USD 0 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program completed at end of 2024. No costs incurred in Q1 2025. Q1 2024 charges were $23 million.
2025-03-31restructuringin_progressUSD 0 (absolute)restructuring_footnote
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2025-03-31restructuringin_progressEmployee Severance [Member]USD 0 (absolute)restructuring_footnote
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2024-12-31restructuringcompleted2023-04-012024-12-31GlobalCorporate functions and office footprintUSD 134 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		NextGen program, begun Q2 2023, completed at end of 2024. FY2024 charge of $134M (employee separation $85M, facility exit $36M, third party/other $13M); cumulative program cost since inception $363M. Employees affected not disclosed.
2024-12-31acquisition_additioncompleted2024-01-222024-01-22GlobalEnterprise Platform Services (ServiceNow)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Thirdera (Elite ServiceNow Partner) completed January 22, 2024 for $428M purchase price; acquired headcount not disclosed.
2024-12-31acquisition_additioncompleted2024-08-262024-08-26GlobalProducts and Resources (engineering R&D)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Belcan completed August 26, 2024 for $1,363M purchase price ($1,195M cash net of cash acquired plus 1,470,589 shares valued at $113M); acquired headcount not disclosed. Belcan represented 7.7% of consolidated total assets and 1.5% of revenues.
2024-12-31restructuringcompleted2023-04-012024-12-31GlobalCorporate functions and office space consolidationUSD 134 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		NextGen program completed at end of 2024. $134 million incurred in 2024 (employee separation, facility exit, other). Total costs since inception $363 million. Employee count affected not explicitly disclosed.
2024-12-31restructuringin_progressUSD 134,000,000 (absolute)restructuring_footnote
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2024-12-31restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 85,000,000 (absolute)restructuring_footnote
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2024-12-31restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 36,000,000 (absolute)restructuring_footnote
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2024-12-31restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 13,000,000 (absolute)restructuring_footnote
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2024-12-31restructuringin_progressNextGen Program [Member]USD 134,000,000 (absolute)restructuring_footnote
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2024-12-31restructuringin_progressEmployee Severance [Member]USD 85,000,000 (absolute)restructuring_footnote
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2024-09-30restructuringin_progress20232024-12-31GlobalCorporate functions and office footprint (NextGen program)USD 33 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Program initiated in Q2 2023; number of employees affected not disclosed. Q3 2024 charge $33M (employee separation $29M, facility exit $4M); nine-month 2024 charge $85M; $314M incurred since inception; total program expected ~$335M with ~$105M anticipated in 2024. Accrued employee separation costs: $42M opening, $55M accrued, $75M paid, $22M ending at 2024-09-30.
2024-09-30acquisition_additioncompleted2024-08-26GlobalProducts and Resources segment — Engineering R&D (commercial aerospace, defense, space, marine, industrial)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Belcan merger completed 2024-08-26; headcount added not disclosed. Consideration: $1,195M cash net of cash acquired plus 1,470,589 Class A shares valued at $113M (total purchase price $1,363M). Included in the ~340,100 total headcount at quarter-end.
2024-09-30acquisition_additioncompleted2024-01-22GlobalServiceNow advisory, implementation and optimization services (all reportable segments)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Thirdera (Elite ServiceNow Partner) acquired 2024-01-22; headcount added not disclosed. Purchase price $428M; goodwill allocated across all reportable segments.
2024-09-30restructuringin_progress2023-04-012024-12-31GlobalCorporate functions and office spaceUSD 33 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program initiated Q2 2023. Q3 2024 charges include $29M employee separation and $4M facility exit costs. Total expected costs ~$335M.
2024-09-30acquisition_additioncompleted2024-08-262024-08-26GlobalProducts and Resourcesbusiness_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired 100% ownership in Belcan. Headcount included in total employee count of 340,100.
2024-09-30acquisition_additioncompleted2024-01-222024-01-22GlobalAll segmentsbusiness_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired 100% ownership in Thirdera.
2024-09-30restructuringin_progressUSD 33,000,000 (absolute)restructuring_footnote
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2024-09-30restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 29,000,000 (absolute)restructuring_footnote
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2024-09-30restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 4,000,000 (absolute)restructuring_footnote
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2024-09-30restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 0 (absolute)restructuring_footnote
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2024-09-30restructuringin_progressNextGen Program [Member]USD 33,000,000 (absolute)restructuring_footnote
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2024-09-30restructuringin_progressEmployee Severance [Member]USD 55,000,000 (absolute)restructuring_footnote
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2024-06-30restructuringin_progress2024-12-31GlobalCorporate functions and office footprintUSD 325 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		NextGen program initiated in Q2 2023 (exact announcement date not disclosed); no employee count disclosed. Total expected costs ~$325M, of which $281M incurred since inception through Q2 2024 and ~$95M expected in 2024. Q2 2024 charge $29M ($18M employee separation, $11M facility exit, includes $5M accelerated depreciation); six-month charge $52M. Accrued employee separation costs: $42M opening, $26M accrued, $48M paid, $20M ending at June 30, 2024.
2024-06-30acquisition_additionannounced2024-06-102024-09-30GlobalProducts and Resources (expected)other
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Definitive agreement to acquire Belcan for a preliminary purchase price of ~$1.3B in cash and stock; no headcount disclosed. Expected to close in the quarter ending September 30, 2024, subject to regulatory approvals.
2024-06-30acquisition_additioncompleted2024-01-222024-01-22GlobalAll reportable segments (goodwill allocated across segments)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Thirdera (ServiceNow partner) completed January 22, 2024, within the year-to-date period; deemed not material to operations and no headcount disclosed. Purchase price $429M.
2024-06-30restructuringin_progress2023-04-012024-12-31GlobalCorporate functions and office spaceUSD 29 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program initiated in Q2 2023. Q2 2024 charges of $29M include $18M employee separation and $11M facility exit costs. Total expected costs approx $325M.
2024-06-30acquisition_additioncompleted2024-01-222024-01-22GlobalAll segmentsUSD 429 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired 100% of Thirdera on Jan 22, 2024 for $429M. Headcount not explicitly disclosed.
2024-06-30acquisition_additionannounced2024-06-102024-09-30GlobalProducts and ResourcesUSD 1,300 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Announced agreement to acquire Belcan for approx $1.3B. Expected to close in Q3 2024. Headcount not explicitly disclosed.
2024-06-30restructuringin_progressUSD 29,000,000 (absolute)restructuring_footnote
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2024-06-30restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 18,000,000 (absolute)restructuring_footnote
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2024-06-30restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 11,000,000 (absolute)restructuring_footnote
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2024-06-30restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 0 (absolute)restructuring_footnote
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2024-06-30restructuringin_progressNextGen Program [Member]USD 29,000,000 (absolute)restructuring_footnote
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2024-06-30restructuringin_progressEmployee Severance [Member]USD 26,000,000 (absolute)restructuring_footnote
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2024-03-31restructuringin_progress2024-12-31GlobalCorporate functions and office footprintUSD 23 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		NextGen program initiated in Q2 2023 (exact announcement date not disclosed); Q1 2024 charges of $23M comprise $8M employee separation, $14M facility exit (incl. $12M lease restructuring and $2M accelerated depreciation) and $1M third-party costs. Cumulative program costs of $252M since inception; total expected approximately $300M with about $70M anticipated in 2024. Employee separation accrual rolled from $42M to $29M during the quarter. Number of employees affected not disclosed.
2024-03-31acquisition_additioncompleted2024-01-222024-01-22GlobalServiceNow advisory, implementation and optimization servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of 100% of Thirdera, an Elite ServiceNow Partner; purchase price of $429 million. Headcount added through the acquisition was not disclosed.
2024-03-31restructuringin_progress2023-04-012024-12-31GlobalCorporate functions and office spaceUSD 23 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program initiated in Q2 2023. Q1 2024 charges include $8M employee separation, $14M facility exit, and $1M other costs. Total expected costs approx $300M.
2024-03-31restructuringin_progressUSD 23,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2024-03-31restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 8,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2024-03-31restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 14,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2024-03-31restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 1,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2024-03-31restructuringin_progressNextGen Program [Member]USD 23,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2024-03-31restructuringin_progressEmployee Severance [Member]USD 8,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-12-31restructuringin_progress2023-042024-12-31GlobalCorporate functions and office footprintUSD 229 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		NextGen program initiated in Q2 2023; FY2023 charges comprise $115M employee separation, $108M facility exit and $6M third-party/other costs. Total program cost expected to be approximately $300M, with about $70M anticipated in 2024. Number of employees affected is not disclosed.
2023-12-31acquisition_additioncompleted2023-01-012023-01-01United States / United KingdomWorkday professional and application management servicesUSD 103 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of certain net assets of OneSource Virtual; purchase price $103M. Headcount added not disclosed.
2023-12-31acquisition_additioncompleted2023-03-102023-03-10GlobalIoT software engineering servicesUSD 325 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Mobica; purchase price $325M. Headcount added not disclosed.
2023-12-31acquisition_additionannounced2024-012024-01-31GlobalServiceNow advisory, implementation and optimizationUSD 430 (millions)subsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		January 2024 acquisition of Thirdera for a preliminary purchase price of $430M; headcount added not disclosed.
2023-12-31restructuringin_progress2023-04-012024-12-31GlobalCorporate functions and office space consolidationUSD 229 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		NextGen program initiated in Q2 2023. Total expected costs approx $300 million. 2023 charges include $115M employee separation and $114M facility exit/other. Employee count affected not explicitly disclosed.
2023-12-31restructuringin_progressUSD 229,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-12-31restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 115,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-12-31restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 108,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-12-31restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 6,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-12-31restructuringin_progressNextGen Program [Member]USD 229,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-12-31restructuringin_progressEmployee Severance [Member]USD 115,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2023-09-30restructuringin_progress2024-12-31GlobalCorporate functions, non-billable personnel, and office space consolidationUSD 189 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Initiated in Q2 2023; specific announcement date not disclosed. $189M charged YTD (including $72M in Q3 2023: $15M employee separation, $55M facility exit, $2M third party/other). Total expected program cost ~$300M (~$150M employee separation, ~$150M facility exit/other), ~$200M in 2023 and ~$100M in 2024. Number of employees affected not disclosed; accrued employee separation costs of $37M at period end. Program does not allocate charges to segments.
2023-09-30restructuringin_progress2023-04-012024-12-31GlobalCorporate functions and office space consolidationUSD 189 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program initiated in Q2 2023. Total expected costs approx $300 million. YTD charges of $189 million include $93 million employee separation and $92 million facility exit costs. Employee count not explicitly disclosed.
2023-09-30restructuringin_progressUSD 72,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-09-30restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 15,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-09-30restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 55,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-09-30restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 2,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-09-30restructuringin_progressNextGen Program [Member]USD 72,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-09-30restructuringin_progressEmployee Severance [Member]USD 93,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressGlobalCorporate functions and office footprint; employee separations primarily non-billable and corporate personnelUSD 117 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		NextGen program initiated in Q2 2023 (specific announcement date not disclosed); no headcount of affected employees disclosed. Q2 charge of $117M comprises $78M employee separation, $37M facility exit (incl. $26M lease restructuring, $10M accelerated depreciation, $1M impairment) and $2M third-party/other. Total program cost estimated at ~$350M (~$150M employee separation, ~$200M facility exit and other), with ~$250M expected in 2023 and ~$100M in 2024. Accrued employee separation costs: $78M accrued, $27M paid, $51M balance at June 30, 2023.
2023-06-30restructuringin_progress2023-06-302024-12-31GlobalCorporate and non-billable personnelUSD 350 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		NextGen program initiated in Q2 2023. Total expected costs ~$350M ($150M employee separation, $200M facility exit/other). Employee separation costs primarily related to non-billable and corporate personnel. No specific headcount affected disclosed.
2023-06-30restructuringin_progressUSD 117,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressEmployee Severance [Member] / NextGen Program [Member]USD 78,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressFacility Closing [Member] / NextGen Program [Member]USD 37,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressOther Restructuring [Member] / NextGen Program [Member]USD 2,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressNextGen Program [Member]USD 117,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-06-30restructuringin_progressEmployee Severance [Member]USD 78,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2023-03-31restructuringannounced3,5002023-05-032024-12-31GlobalCorporate functions, non-billable and delivery personnel; office space consolidationUSD 400 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		NextGen program committed to on 2023-05-03, after quarter close. Total expected costs ~$400M (~$350M in 2023, ~$50M in 2024), comprising ~$200M employee severance and personnel costs and ~$200M office consolidation costs. Program initiated in Q2 2023 per MD&A.
2023-03-31acquisition_additioncompleted2023-01-01United States / United KingdomFinance and HR advisory (Workday) implementation servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of certain net assets of OneSource Virtual completed 2023-01-01; acquired headcount not disclosed
2023-03-31acquisition_additioncompleted2023-03-10GlobalIoT software engineering servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Mobica completed 2023-03-10; acquired headcount not disclosed
2023-03-31restructuringannounced3,5002023-05-03GlobalCorporate and non-billable personnelUSD 400 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Program named 'NextGen'; includes approximately $200 million in employee severance and other costs and $200 million in office space consolidation costs. Announced May 3, 2023.
2022-12-31divestiture_reductioncompleted2022-02-01FinlandFinancial ServicesMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Sale of the Samlink subsidiary closed February 1, 2022, reducing Financial Services segment revenue by 170 basis points ($104 million); no headcount impact disclosed.
2022-12-31acquisition_additioncompleted2022-12-15United StatesProducts and Resources / TechnologyUSD 161 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of AustinCSI, a digital transformation consultancy; purchase price $161 million. No acquired headcount disclosed.
2022-12-31acquisition_additioncompleted2022-12-19United StatesProducts and Resources (Energy and Utilities)USD 214 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Utegration, an SAP consulting provider for energy and utilities; purchase price $214 million. No acquired headcount disclosed.
2022-12-31acquisition_additioncompleted2023-01-01North America and United KingdomEnterprise Platform Services (Workday)USD 103 (millions)subsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Post-year-end acquisition of the professional services and application management practices of OneSource Virtual, completed January 2023; $103 million placed in escrow on December 30, 2022. No headcount disclosed.
2022-12-31acquisition_additionannounced2023-01-312023-03-31EuropeCore Technologies and Insights (IoT)USD 335 (millions)subsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		January 2023 agreement to acquire Mobica, an IoT software engineering services provider, for a preliminary purchase price of approximately $335 million; expected to close in Q1 2023. Announcement month only (January 2023); no headcount disclosed.
2022-12-31restructuringin_progressUSD 0 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2022-06-30restructuringannounced2022-07-06GlobalPractice areas and delivery operationsMD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Post-quarter announcement merging Digital Business & Technology and Digital Business Operations practice areas with delivery organizations into four integrated practices. No headcount impact, charge, or completion timing disclosed; reportable segments unaffected.
2021-12-31divestiture_reductioncompleted2022-02-01FinlandFinancial Servicessubsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Agreement to sell the Samlink subsidiary entered into in Q4 2021 following settlements with three customers; sale closed February 1, 2022. Samlink had $113 million of revenues in 2021. Headcount associated with the divestiture not disclosed.
2021-12-31acquisition_additioncompletedGlobalDigital services (cloud, software engineering, data/AI, IoT, digital engineering)USD 1,049 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Seven acquisitions completed in 2021 (Linium, Magenic, Servian, ESG Mobility, TQS, Hunter, Devbridge) for aggregate purchase price of $1,049 million; acquired businesses contributed $301 million of revenues from their acquisition dates. Headcount added through these acquisitions not disclosed.
2021-12-31restructuringcompleted2019-10-012020-12-31GlobalGlobalUSD 0 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan concluded at end of 2020. No costs incurred in 2021.
2021-12-31restructuringin_progressUSD 0 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2021-09-30acquisition_additioncompleted2021-01-31business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		ServiceNow-focused cloud transformation consultancy; headcount added not disclosed; purchase price allocation included in aggregate table
2021-09-30acquisition_additioncompleted2021-02-01business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Agile software and cloud development services provider; headcount added not disclosed
2021-09-30acquisition_additioncompleted2021-04-01Australiabusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Australia-based data analytics and AI consultancy; headcount added not disclosed
2021-09-30acquisition_additioncompleted2021-06-01Products and Resourcesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Digital automotive engineering R&D provider; goodwill allocated to Products and Resources segment; headcount added not disclosed
2021-09-30acquisition_additioncompleted2021-07-30Healthcare; Products and Resourcesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Industrial data and intelligence company; goodwill allocated to Healthcare and Products and Resources segments; headcount added not disclosed
2021-09-30acquisition_additioncompleted2021-08-16United Statesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Digital engineering and project management services provider expanding U.S. talent network; headcount added not disclosed
2021-09-30restructuringin_progressUSD 0 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2021-06-30acquisition_additioncompleted2021-01-31Not disclosedEnterprise service management / cloud transformationbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Linium (ServiceNow consultancy), 100% ownership acquired January 31, 2021; purchase price $85 million inclusive of contingent consideration. Headcount added not disclosed.
2021-06-30acquisition_additioncompleted2021-02-01United StatesSoftware engineering, cloud development and DevOpsbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Magenic Technologies, 100% ownership acquired February 1, 2021; purchase price $246 million inclusive of contingent consideration. Headcount added not disclosed.
2021-06-30acquisition_additioncompleted2021-04-01Australia and New ZealandData analytics, AI, digital services and cloud transformationbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Servian (SVN HoldCo Pty Limited), 100% ownership acquired April 1, 2021; purchase price $247 million inclusive of contingent consideration. Headcount added not disclosed.
2021-06-30acquisition_additioncompleted2021-06-01Not disclosedDigital automotive engineering (connected, autonomous and electric vehicles); goodwill allocated to Products and Resources segmentbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of ESG Mobility GmbH, 100% ownership acquired June 1, 2021; purchase price $134 million inclusive of contingent consideration. Headcount added not disclosed.
2021-06-30restructuringin_progressUSD 0 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2021-03-31acquisition_additioncompleted2021-01-312021-01-31United StatesEnterprise service management / ServiceNow practicebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Linium acquired 100%; headcount added not disclosed; purchase price $85 million inclusive of contingent consideration
2021-03-31acquisition_additioncompleted2021-02-012021-02-01United StatesSoftware engineering, cloud and DevOps servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Magenic acquired 100%; headcount added not disclosed; purchase price $245 million inclusive of contingent consideration
2021-03-31acquisition_additioncompleted2021-04-012021-04-30Australia and New ZealandData analytics, AI, digital and cloud consultingsubsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Servian acquisition completed in April 2021 for preliminary purchase price of $248 million; headcount added not disclosed
2021-03-31acquisition_additionannounced2021-03-312021-06-30GermanyAutomotive engineering (connected, autonomous and electric vehicles)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Agreement to acquire ESG Mobility entered in March 2021; preliminary purchase price approximately $117 million; expected to close in Q2 2021; headcount not disclosed
2021-03-31restructuringin_progressUSD 0 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2020-12-31restructuringcompleted2020-12-31GlobalCompany-wideUSD 173 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		2020 Fit for Growth Plan charges comprise $127M employee separation, $5M retention and $41M facility exit/other (including $23M related to the content-services exit). MD&A cites total plan charges of $221M expected to generate roughly $530M of annualized savings in 2021; no employee count disclosed. Plan began Q4 2019; filing states no additional costs are expected.
2020-12-31restructuringin_progressGlobalCompany-wideUSD 42 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Realignment program (begun 2017): 2020 charges were $15M employee retention and $27M professional fees; no employee separation costs were recorded in 2020.
2020-12-31restructuringcompleted2020-12-31North AmericaCommunications, Media and Technologyrestructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Exit from certain content-related services under the Fit for Growth Plan; $23M of 2020 costs are included within the $173M plan charge (not additive). Reduced 2020 revenues by approximately $178M; elevated involuntary attrition attributed partly to this exit.
2020-12-31otherin_progressContinental EuropeFinancial ServicesUSD 33 (millions)MD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Q4 2020 offer to settle and exit a large customer engagement; reduced revenues by $118M with $33M of additional expenses, primarily long-lived asset impairment. Negotiations ongoing; no workforce count disclosed.
2020-12-31otherin_progressGlobal (delivery centers in India and the Philippines highlighted)Company-wideUSD 65 (millions)MD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML		COVID-19 response included furloughs, project deferrals and temporary rate concessions; $65M of COVID-19 Charges incurred in 2020. No furlough or affected-employee counts disclosed.
2020-12-31acquisition_additioncompletedGlobalCloud, Salesforce, Microsoft, IoT and AI practicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Ten acquisitions completed in 2020 (Code Zero, Lev, EI-Technologies, Collaborative Solutions, New Signature, Tin Roof, 10th Magnitude, Bright Wolf, Inawisdom and others) with aggregate purchase price of $1,201M; acquired headcount not disclosed. Revenues from 2020 acquisitions since acquisition dates were $222M.
2020-12-31acquisition_additionannouncedUnited States / AustraliaCloud transformation, data analytics and software engineeringsubsequent_events
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Post-year-end 2021 transactions: Linium acquired January 2021 ($85M), Servian announced January 2021 ($240M, expected to close Q1 2021), Magenic acquired February 2021 ($240M excluding contingent consideration). Headcount added not disclosed.
2020-12-31restructuringcompleted2019-Q42020-12-31GlobalVariousUSD 221 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan. Total charges of $221 million primarily related to severance and facility exit costs. Includes exit from certain content-related services. Expected annualized savings run rate of approx $530 million in 2021.
2020-12-31restructuringcompleted20172020-12-31GlobalVariousUSD 42 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		Realignment program. 2020 charges of $42 million for employee retention costs and professional fees.
2020-12-31restructuringin_progressUSD 215,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2020-09-30restructuringin_progress2019-01-012020-12-31USD 137 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		2020 Fit for Growth Plan: $137M charged YTD 2020, of which $43M in Q3 2020 (employee separation, retention, facility exit and other charges, including $20M YTD for exit of certain content-related services). Total expected charges approximately $200M, substantially complete by end of 2020; expected annualized savings run rate of $520M-$550M in 2021. Headcount affected not disclosed.
2020-09-30restructuringin_progress2017-01-01USD 40 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Realignment program begun in 2017: $40M charged YTD 2020 (employee retention costs and professional fees), of which $8M in Q3 2020. Headcount affected not disclosed.
2020-09-30acquisition_additioncompleted2020-01-31business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of Code Zero, a cloud/Salesforce CPQ and billing consulting firm. Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-03-27business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of Levementum, LLC (Lev), a Salesforce Platinum Partner. Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-05-29business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of EI-Technologies, a digital technology consulting firm and Salesforce specialist. Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-06-10USD 400 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of Collaborative Solutions, a Workday enterprise cloud applications provider. Purchase price $400M including contingent consideration (max payout $54M, $38M valued at acquisition). Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-08-18USD 312 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of New Signature, an independent Microsoft public cloud transformation company. Purchase price $312M. Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-09-16USD 154 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired the net assets of Tin Roof Software, a custom software and digital product development company. Purchase price $154M. Headcount acquired not disclosed.
2020-09-30acquisition_additioncompleted2020-09-30USD 134 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% of 10th Magnitude, a Microsoft Azure cloud specialist. Purchase price $134M. Headcount acquired not disclosed.
2020-09-30restructuringin_progress2019-12-312020-12-31GlobalAll segmentsUSD 43 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan. Q3 charges include $38M employee separation, $5M facility exit/other. Total expected charges ~$200M.
2020-09-30restructuringin_progress2017-01-01GlobalAll segmentsUSD 8 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Realignment program. Q3 charges consist of $8M professional fees.
2020-09-30restructuringin_progressUSD 51,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2020-06-30restructuringin_progress2020-12-31GlobalCompany-wideUSD 94 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		2020 Fit for Growth Plan; $94M is six months ended June 30, 2020 charges ($59M in Q2), including $19M YTD for exit from content-related services; total program charges expected $170M-$200M, substantially complete by end of 2020; employee headcount affected not disclosed
2020-06-30restructuringin_progressGlobalCompany-wideUSD 32 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Realignment program begun 2017; $32M is six months ended June 30, 2020 charges ($12M in Q2), covering retention costs and professional fees; employees affected not disclosed
2020-06-30acquisition_additioncompleted2020-01-31GlobalCloud / Salesforce practicebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Code Zero acquisition closed January 31, 2020; headcount added not disclosed
2020-06-30acquisition_additioncompleted2020-03-27GlobalCloud / Salesforce practicebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Lev (Levementum LLC) acquisition closed March 27, 2020; headcount added not disclosed
2020-06-30acquisition_additioncompleted2020-05-29GlobalCloud / Salesforce practicebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		EI-Technologies acquisition closed May 29, 2020; headcount added not disclosed
2020-06-30acquisition_additioncompleted2020-06-10GlobalCloud / Workday practicebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Collaborative Solutions acquisition closed June 10, 2020, purchase price $400M incl. contingent consideration; headcount added not disclosed
2020-06-30acquisition_additionannounced2020-07-012020-09-30GlobalMicrosoft cloud transformation practiceUSD 305 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Agreement to acquire New Signature for preliminary purchase price of approximately $305 million, expected to close in Q3 2020; announcement month only (July 2020); headcount added not disclosed
2020-06-30restructuringin_progress2019-12-312020-12-31GlobalAll segmentsUSD 59 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan: $59 million in employee separation, retention, and facility exit costs for Q2 2020. Total expected charges $170-$200 million.
2020-06-30restructuringin_progress2017-01-01GlobalAll segmentsUSD 12 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Realignment program: $12 million in employee retention costs and professional fees for Q2 2020.
2020-06-30restructuringin_progressUSD 71,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2020-03-31restructuringin_progressGlobalCompany-wideUSD 35 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Q1 2020 charges under the 2020 Fit for Growth Plan: $26M employee separation, $4M retention, $5M facility exit (incl. $3M accelerated depreciation); $11M relates to exit from content-related services. Program announced in 2019; total charges guided at $150M-$200M with $500M-$550M annualized savings run rate in 2021. No employee count disclosed; accrued separation balance was $38M at 2020-03-31.
2020-03-31restructuringin_progressGlobalCompany-wideUSD 20 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Realignment program begun in 2017; Q1 2020 charges comprise $6M employee retention and $14M professional fees. No employee separations disclosed for this program in the quarter.
2020-03-31acquisition_additioncompleted2020-01-312020-01-31Not disclosedCloud / Salesforce consulting (Code Zero, LLC)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		100% ownership acquired 2020-01-31; provider of consulting and implementation services strengthening cloud and Salesforce CPQ/billing capabilities. Headcount added not disclosed; combined Q1 2020 acquisitions (with Lev) had a $95M purchase price and were not individually material.
2020-03-31acquisition_additioncompleted2020-03-272020-03-27Not disclosedSalesforce practice (Levementum LLC)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		100% ownership acquired 2020-03-27; Salesforce Platinum Partner for digital marketing consultancy and cloud solutions. Headcount added not disclosed.
2020-03-31acquisition_additionannounced2020-052020-06-30Not disclosedCloud offerings — Workday finance and HR consulting (Collaborative Solutions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Agreement entered in May 2020 for a preliminary purchase price of approximately $385M excluding contingent consideration; expected to close in Q2 2020. Headcount to be added not disclosed.
2020-03-31restructuringin_progress2019-12-31USD 35 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan: $35 million in employee separation, retention, and facility exit costs incurred in Q1 2020. Includes $11 million related to exit from certain content-related services.
2020-03-31restructuringin_progress2017-01-01USD 20 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Realignment Program: $20 million in employee retention costs and professional fees incurred in Q1 2020.
2020-03-31restructuringin_progressUSD 55,000,000 (absolute)restructuring_footnote
f5-10q / no-ai-xblr
2019-12-31restructuringin_progress2019-10-01GlobalCompany-wideUSD 48 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		2020 Fit for Growth Plan announced in Q4 2019 (exact date not disclosed; date shown is start of quarter). FY2019 charges of $48M comprise employee separation, retention and facility exit costs, including $5M related to the content-services exit. Company expects $100M-$150M additional charges in 2020 and annualized gross savings of $500M-$550M; measures to be implemented over the next two years. Employees affected not disclosed.
2019-12-31restructuringin_progress2019-10-012020-12-31North AmericaCommunications, Media and TechnologyMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Exit of certain content-related work announced in Q4 2019, to be exited over the next year. Estimated revenue loss of $225M-$255M annualized within the Communications, Media and Technology segment in North America, with $180M-$200M impact expected in 2020. $5M of related costs included in the $48M Fit for Growth Plan charge (not additive). Employees affected not disclosed.
2019-12-31restructuringin_progressGlobalCompany-wideUSD 169 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Realignment program commenced in 2017 (announcement date not disclosed); figures are FY2019 activity only. FY2019 charges comprise employee separation $64M, Executive Transition Costs $22M, employee retention $45M and third-party realignment costs $38M. Completed separations expected to reduce compensation expense by approximately $140M annualized; a further $17M of retention charges expected in H1 2020. Employees affected not disclosed.
2019-12-31acquisition_additioncompleted2019-01-152019-01-15United StatesCreative content agency (Mustache, LLC)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% ownership; purchase price included in aggregate 2019 total of $695M. Headcount added not disclosed.
2019-12-31acquisition_additioncompleted2019-03-042019-03-04IrelandFinancial software (Meritsoft)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% ownership; purchase price $228M. Headcount added not disclosed.
2019-12-31acquisition_additioncompleted2019-04-012019-04-01FinlandFinancial sector services (Samlink)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% ownership; included in 'Others' column of purchase price allocation. Headcount added not disclosed.
2019-12-31acquisition_additioncompleted2019-07-292019-07-29IrelandLife sciences (Zenith Technologies)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% ownership; purchase price $168M. Headcount added not disclosed.
2019-12-31acquisition_additioncompleted2019-10-312019-10-31GlobalTechnology consulting — DevOps and cloud transformation (Contino)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired 100% ownership; purchase price $235M. Headcount added not disclosed.
2019-12-31restructuringin_progress2019-10-01GlobalVariousUSD 217 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		Includes Realignment Program ($169M) and 2020 Fit for Growth Plan ($48M). Employee separation costs accrued were $109M. Specific headcount affected not disclosed in total, but costs incurred.
2019-12-31restructuringin_progressUSD 217,000,000 (absolute)restructuring_footnote
f5-10k / no-ai-xblr
2019-09-30restructuringin_progressGlobalUnallocated (company-wide realignment program)USD 116 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Realignment program covering executive transition, employee separation, employee retention and third-party costs. Charges were $65 million in Q3 2019 and $116 million YTD 2019; no employee counts disclosed. Accrued separation balance was $28 million at September 30, 2019. MD&A expects roughly $30 million of additional retention-related charges in Q4 2019 and $17 million in H1 2020, and states the June 2019 severance program will reduce annualized compensation expense by about $140 million.
2019-09-30restructuringannounced2019-10-302020-12-31GlobalCompany-wide (2020 Fit for Growth Plan optimization measures)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Filer expects to eliminate approximately 10,000 to 12,000 mid-to-senior level roles, resulting in a net reduction of approximately 5,000 to 7,000 employees through reskilling and reduced lateral hiring. Expected total pre-tax charges of $150 million to $200 million (severance $125 million to $165 million; facility exit $25 million to $35 million), substantially in cash; plan expected to be substantially completed by end of 2020, generating annualized savings of $500 million to $550 million in 2021.
2019-09-30restructuringannounced6,0002019-10-302020-12-31Communications, Media and Technology — content-related servicessubsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Approximately 6,000 roles to be eliminated as part of the decision to exit certain content-related work; severance and facility costs are included in the plan's expected $150 million to $200 million charge range. Filer estimates annualized revenue loss of $240 million to $270 million in the CMT segment in North America, ramping down over one to two years.
2019-09-30restructuringin_progress2019-06-01GlobalGlobalUSD 65 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Realignment program incurred $65 million in Q3 2019, including $33 million in employee separation costs. Employee separations completed in Q2 and Q3 2019 expected to reduce compensation expense by ~$140 million annualized.
2019-09-30restructuringannounced18,0002019-10-302020-12-31GlobalGlobalUSD 175 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		2020 Fit for Growth Plan announced Oct 30, 2019. Plan to eliminate 10,000-12,000 mid-to-senior roles and 6,000 content-related roles. Expected total restructuring charges of $150-$200 million in Q4 2019 and 2020.
2019-06-30restructuringin_progressGlobalCompany-wide (includes executive transition)USD 49 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Q2 2019 realignment charges of $49M comprised $20M executive transition costs (CEO transition and President departure), $27M employee separation costs and $2M third-party costs; six-month 2019 total was $51M. No affected-employee count disclosed. Q2 separations expected to reduce compensation expense by roughly $65M annualized; $27M of realignment costs accrued at June 30, 2019. Filer states further realignment plans are still being developed.
2019-06-30otherannounced2019-07GlobalCertain key employeesUSD 48 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Retention awards offered in July 2019 to certain key employees, expected to generate approximately $48M of additional realignment charges during the remainder of 2019 and $17M during the first half of 2020. No employee count disclosed.
2019-06-30acquisition_additioncompletedIreland, United States, FinlandFinancial Services (Meritsoft, Samlink); Communications, Media and Technology (Mustache)USD 293 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed in H1 2019 (Meritsoft, Mustache, Samlink) for total consideration of approximately $293M including contingent consideration. Acquired headcount not disclosed; purchase price allocation includes value of acquired assembled workforces within $167M of goodwill.
2019-06-30acquisition_additionannounced2019-07GlobalLife sciencesUSD 160 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Zenith Technologies Limited completed in Q3 2019 for $160M cash consideration, exclusive of contingent consideration. Acquired headcount not disclosed.
2019-06-30restructuringin_progressUSD 49 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Incurred $49 million in realignment charges for the three months ended June 30, 2019, including $20 million in Executive Transition Costs, $27 million in employee separation costs, and $2 million in third party realignment costs. Employee separations completed in Q2 2019 expected to reduce compensation expense by approx. $65 million annualized.
2019-06-30otherannounced2019-07USD 48 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0		In July 2019, offered retention awards to certain key employees, resulting in additional realignment charges of approx. $48 million during remainder of 2019 and $17 million during first half of 2020.
2019-03-31othercompletedExecutive managementUSD 2 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Costs incurred in Q1 2019 for the CEO transition and departure of the President; no employee count disclosed. Brian Humphries succeeded Francisco D'Souza as CEO on April 1, 2019 per MD&A. Accrued realignment costs at March 31, 2019 were immaterial
2019-03-31acquisition_additioncompletedIreland and United Statesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Two acquisitions completed during Q1 2019 — Meritsoft (Ireland, financial software) and Mustache (U.S., creative content agency) — for total consideration of approximately $244 million including contingent consideration; acquired headcount not disclosed
2019-03-31restructuringcompletedUSD 2 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Incurred $2 million in costs associated with CEO transition and departure of President.
2018-12-31restructuringcompletedGlobalCorporateUSD 19 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		2018 realignment program charges (severance $18M, lease termination $1M) reported in SG&A; employees affected not disclosed. Program began in 2017; only current-year charges captured.
2018-12-31acquisition_additioncompletedUnited States, Belgium, Netherlands, Romania, India, AustraliaHealthcare, Digital, ConsultingUSD 1,122 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Five 2018 acquisitions (Bolder Healthcare Solutions, Hedera Consulting, Softvision, ATG, SaaSfocus) for total consideration of approximately $1,122 million; acquired headcount not disclosed.
2018-12-31restructuringcompleted2017-01-012018-12-31GlobalCorporateUSD 19 (millions)restructuring_footnote
f5-10k / Qwen3.6-27B-Q8_0		Realignment program began in 2017 to accelerate shift to digital services. 2018 charges included $18M severance and $1M lease termination. Employee count not disclosed.
2018-09-30restructuringin_progressNot specifiedNot specifiedUSD 11 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Involuntary separation program incurred $11 million of pre-tax severance in Q3 2018 ($12 million YTD including $1 million of lease termination costs), part of the realignment program begun in 2017. Employee count not disclosed; filer indicates further realignment charges may arise in the remainder of 2018 and in 2019.
2018-09-30acquisition_additioncompletedUnited States; Belgium and the NetherlandsHealthcare; consulting and data analyticsUSD 492 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Two acquisitions completed during the nine months ended September 30, 2018 (Bolder Healthcare Solutions and Hedera Consulting) for combined consideration of approximately $492 million including contingent consideration. Headcount added not disclosed; purchase price allocation presented on an aggregate basis.
2018-09-30acquisition_additionannounced2018-12-31Not specifiedDigital engineering; cloud Quote-to-Cash; Salesforce practiceUSD 635 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Post-quarter: agreement entered to acquire Softvision (expected to close in Q4 2018) and completed acquisitions of Advanced Technology Group and SaaSfocus. Combined preliminary purchase price approximately $635 million. Headcount added not disclosed.
2018-09-30restructuringin_progress2017-05-01USD 11 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Involuntary separation program incurred $11 million in pre-tax severance costs during Q3 2018. Part of broader realignment begun in 2017.
2018-06-30restructuringannounced2018-08-022018-12-31GlobalCompany-wide; resource pyramid optimizationUSD 25 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Continuation of the 2017 realignment program: additional actions planned during remainder of 2018 to improve cost structure, primarily by optimizing the resource pyramid. Company expects $25M to $35M in severance costs; no employee count disclosed. Announcement date is filing date; no specific announcement date given. Charge range: $25M-$35M.
2018-06-30acquisition_additioncompletedUnited StatesHealthcare (revenue cycle management)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Bolder Healthcare Solutions completed in 2018; part of two 2018 acquisitions totaling approximately $492 million consideration. No headcount added disclosed.
2018-06-30acquisition_additioncompletedBelgium and the NetherlandsConsulting, business insight and digital transformationbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Hedera Consulting completed in 2018; part of two 2018 acquisitions totaling approximately $492 million consideration. No headcount added disclosed.
2018-06-30voluntary_separationcompleted2017-05USD 0 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Voluntary separation program announced in May 2017. No employee separations charges recorded in Q2 2018 or YTD 2018.
2018-03-31acquisition_additioncompleted2018-04-30United StatesHealthcareUSD 477 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Bolder Healthcare Solutions (revenue cycle management) completed April 2018 for initial consideration of approximately $477 million; no headcount added disclosed.
2017-12-31voluntary_separationin_progress2017-01-01GlobalEnterprise-wide realignmentUSD 72 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		2017 realignment program to shift toward digital services and improve efficiency. Total $72M charge comprises employee separations $53M (including a voluntary separation program, VSP), advisory fees $18M, and lease termination costs $1M. Employees affected count not disclosed. Filer expects most costs already incurred but may incur additional realignment costs in 2018.
2017-12-31acquisition_additioncompleted2017-12-31Japan, United States, Europe, United KingdomDigital, healthcare consulting, business process services, digital marketingUSD 233 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Five business combinations completed in 2017 for total consideration of approximately $233 million, inclusive of contingent consideration. Headcount added through these acquisitions not disclosed.
2017-12-31restructuringcompleted2017-01-012017-12-31GlobalGlobalUSD 72 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0		Realignment plan incurred expenses of $72 million in 2017, comprised of severance costs (including voluntary separation program), lease termination costs, and advisory fees. Employee count not explicitly disclosed.
2017-09-30voluntary_separationin_progress2017-05GlobalCompany-wide realignmentUSD 69 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Realignment program begun in 2017 to shift toward digital services; $69M pre-tax charges for the nine months ended September 30, 2017 ($19M in Q3), reported in SG&A. Includes a voluntary separation program (VSP) announced May 2017, employee separations of $53M YTD ($14M in Q3), advisory fees of $15M YTD, and $1M of lease termination costs. No employee count disclosed. Company expects the VSP-driven workforce decrease to reduce annualized compensation expense by approximately $60 million; total realignment costs expected to be incurred primarily in 2017.
2017-09-30acquisition_additioncompletedNot disclosedDigital strategy/product engineering; healthcare consulting; government healthcare business process servicesUSD 72 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed in 2017 for total initial consideration of approximately $72 million net of cash acquired; acquisitions were not material to operations, financial position or cash flows. No headcount added disclosed.
2017-09-30voluntary_separationin_progress2017-05-01USD 53 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Voluntary separation program (VSP) announced in May 2017. $53 million in employee separation costs incurred for the nine months ended Sept 30, 2017. Expected to reduce compensation expense by ~$60 million annualized.
2017-09-30restructuringin_progress2017-01-01USD 16 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Advisory fees ($15M) and lease termination costs ($1M) related to realignment and return of capital programs for the nine months ended Sept 30, 2017.
2017-06-30voluntary_separationin_progress2017-052017-12-31GlobalCompany-wideUSD 37 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Voluntary separation program (VSP) announced May 2017 as part of a business realignment; number of employees affected not disclosed. Employee separation costs were $37M in Q2 and $39M for the six months; total realignment charges (including advisory fees and lease termination) were $39M in Q2 and $50M YTD, reported in SG&A. Company expects the workforce reduction to lower compensation expense by roughly $60M annually; realignment costs expected to be incurred primarily in 2017.
2017-06-30restructuringin_progress2017-01-012017-12-31GlobalCompany-wideUSD 50 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		2017 business realignment program to shift toward digital services and improve operating efficiency; six-month pre-tax charges of $50M comprising employee separations ($39M), advisory fees ($10M) and lease termination costs ($1M). No employee-affected count disclosed; no realignment charges incurred in 2016.
2017-06-30voluntary_separationin_progress2017-05-01GlobalUSD 39 (millions)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Voluntary separation program (VSP) announced in May 2017. $39M in severance costs incurred in Q2 2017. Total realignment charges for Q2 were $39M.
2017-03-31restructuringin_progressUSD 11 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Company began realigning its business in 2017; Q1 2017 realignment charges comprised severance costs plus advisory fees for non-routine shareholder matters and development of realignment and return-of-capital programs. No employee count disclosed
2017-03-31voluntary_separationannounced2017-05other
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Announced in May 2017 as part of the realignment; severance costs expected primarily in Q2 2017. Filer states it cannot estimate total program costs because the program is entirely voluntary. Disclosed in MD&A Executive Summary (post-quarter event)
2016-12-31acquisition_additioncompletedGlobalMultiple (digital capabilities, Europe delivery centers, insurance consulting)USD 270 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Eight business combinations completed in 2016 for total initial consideration of approximately $270 million net of cash acquired; acquired headcount not disclosed. Includes KBACE Technologies, Idea Couture, Mirabeau BV and Adaptra.
2016-12-31acquisition_additioncompleted2016-04-01GlobalStrategic consulting (49% equity method investment in ReD Associates)USD 59 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		49% ownership interest acquired for $59 million in April 2016, accounted for as an equity method investment; headcount not disclosed. Announcement month only (day not stated).
2016-09-30othercompleted2016-09-30IndiaSenior managementother
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Following an internal investigation into possible improper payments at India facilities, certain senior management members who may have participated in or failed to prevent the payments are no longer with the Company or in senior management positions; no count disclosed
2016-06-30acquisition_additioncompletedGlobal (includes Europe)Not disclosedUSD 92 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed in the six months ended June 30, 2016 for total initial consideration of approximately $91.8 million net of cash acquired (includes a consulting/technology services company, a Lithuania delivery center with an assembled workforce, and tangible property plus assembled workforce). No employee counts were disclosed for any of the transactions.
2016-06-30acquisition_additioncompleted2016-06-30GlobalVariousUSD 92 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Completed three business combinations for total initial consideration of approximately $91.8 million. Includes acquisition of global consulting/tech services company, delivery center in Lithuania, and tangible property/assembled workforce.
2016-03-31acquisition_additioncompletedGlobal; includes a delivery center in LithuaniaIT consulting, cloud-based IT infrastructure services, European deliveryUSD 69 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Two business combinations completed in Q1 2016 for total consideration of approximately $69.2 million net of cash acquired; headcount added not disclosed.
2014-12-31acquisition_additioncompleted3,7702014-11-202014-11-20United StatesHealthcareMD&A
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Employees from the TriZetto acquisition, the largest in the company's history, closed November 20, 2014; included in the approximately 40,100 net headcount increase during 2014.
2014-12-31acquisition_additioncompleted3,7702014-11-202014-11-20GlobalHealthcareMD&A
f5-10k / Qwen3.6-27B-Q8_0		Acquisition of TriZetto included approximately 3,770 employees.
2014-09-30acquisition_additionannounced2014-092014-12-31United StatesHealthcare information technologyother
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Definitive agreement announced in September 2014 to acquire TZ US Parent, Inc. (TriZetto) for $2,700.0 million in cash; expected to close in Q4 2014. No employee count disclosed for the acquired workforce. Financing via cash on hand and $1,000.0 million committed bridge facility.
2013-12-31acquisition_additioncompletedGermany, Switzerland, FranceFinancial Services; enterprise application and testing servicesUSD 184 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Four business combinations completed in 2013 for total cash consideration of approximately $184.2 million net of cash acquired (including C1 Group Companies in February 2013 and Equinox Consulting in October 2013); headcount added not disclosed.
2013-06-30acquisition_additioncompletedGermany; SwitzerlandEnterprise application services; high-end testing services; finance and accounting BPOUSD 147 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Two business combinations completed in the six months ended June 30, 2013; total cash consideration approximately $146.6M net of cash acquired. Acquired customer relationship assets, assembled workforces and a software platform; no employee count disclosed. Acquisition date not specified beyond the period.
2013-03-31acquisition_additioncompleted2013-02-282013-02-28Germany, SwitzerlandEnterprise application services; high-end testing servicesUSD 137 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of six companies of the C1 Group completed Feb 28, 2013; total cash consideration ~$136.8M net of cash acquired. Acquired customer relationship assets and an assembled workforce; headcount added not disclosed.
2012-12-31acquisition_additioncompleted600Philippines (nurses) / United States (acquirer operations)Healthcare — BPO / clinical servicesItem_1_Business
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Completed in late 2012; count stated as 'over 600' and recorded as 600; one of three business combinations completed in 2012 per Note 2
2012-12-31acquisition_additioncompletedNot disclosedInsurance BPO (August 2012 transaction); media and healthcare BPO/KPO and research (two other 2012 transactions)USD 28 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Headcount added not disclosed; charge is total cash consideration, not a severance charge; excludes contingent payments of approximately $31,400 settled in 2012 for prior-year combinations
2012-09-30acquisition_additioncompletedIndiaBusiness process services — insurancebusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Q3 2012 business combination involving a multi-year service agreement, an assumed assembled workforce, and acquired land and building; headcount added not quantified. Total cash consideration for both 2012 acquisitions was about $15.2 million (thousands basis in filing: $15,158 thousand).
2012-09-30acquisition_additioncompletedKnowledge process outsourcing and research — mediabusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Q3 2012 acquisition adding customer relationship assets and an assembled workforce; headcount added not quantified.
2011-12-31acquisition_additioncompletedBusiness process and analytics solutions; retail SAP capabilitiesUSD 91 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Headcount added through the two 2011 acquisitions is not disclosed; consideration includes stock. One transaction (Zaffera, LLC) closed 2011-09-26 with 162,601 shares issued.
2011-09-30acquisition_additioncompletedBusiness process and analytics; retail SAP capabilitiesUSD 91 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Two business combinations completed in the first nine months of 2011; total consideration approximately $91.0 million net of cash acquired. No employee counts disclosed; acquired assembled workforces, service agreements, tradenames and developed technologies.
2010-12-31acquisition_additioncompletedGlobalBusiness process outsourcing (logistics); business transformation and program management; testing services (Europe)USD 46 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed during 2010 for total consideration of approximately $46.0 million, net of cash acquired; headcount added through these acquisitions is not disclosed.
2010-09-30acquisition_additioncompletedIndia; EuropeBusiness process outsourcing; business transformation and program management; testing servicesUSD 46 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed in the first nine months of 2010; total consideration including stock of approximately $46 million net of cash acquired. No employee counts disclosed for the acquired workforces.
2010-06-30acquisition_additioncompletedIndia; EuropeBusiness process outsourcing; business transformation and program management; testing servicesUSD 45 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Three business combinations completed in the first six months of 2010, total consideration approximately $45.4 million net of cash acquired; acquired assets included assembled workforces, but no employee counts were disclosed.
2009-12-31acquisition_additioncompletedGlobal (incl. India, US)Financial services BPO, retail, infrastructure management, engineering services BPOUSD 97 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Includes the December 2009 acquisition of UBS India Service Centre Private Limited (~$62.8M cash, net) and an Invensys transaction with no initial cash consideration; both involved acquired workforces (assembled workforce, multi-year service agreements). No headcount added is disclosed for any 2009 acquisition.
2009-09-30acquisition_additionannounced2009-10-152009-12-31IndiaIT services / business process outsourcingUSD 75 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Definitive agreement to acquire UBS Service Centre (India) Private Limited for approximately $75.0 million; expected to close near end of December 2009 subject to closing conditions. Headcount added not disclosed.
2008-12-31acquisition_additioncompletedUnited States; IndiaIT consulting (media and entertainment); service deliveryUSD 24 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Initial cash and stock consideration of approximately $24.0 million net of cash acquired; headcount added through the acquisitions was not disclosed
2008-12-31acquisition_additioncompleted2008-03-31GlobalMedia and Entertainment; India Service DeliveryItem 1. Business - Pursue Selective Strategic Acquisitions
f5-10k / Qwen3.6-27B-Q8_0		Completed two acquisitions in 2008 to strengthen IT consulting in media/entertainment and enhance service delivery in India. Specific headcount added not disclosed.
2008-09-30acquisition_additioncompleted2008-06United StatesMedia and entertainment IT consultingUSD 12 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Initial consideration of approximately $12.1 million in cash and stock, including direct transaction costs; contingent earn-out of up to $14.0 million. Headcount added not disclosed.
2008-09-30acquisition_additioncompleted2008-03IndiaSystem integration servicesUSD 12 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired for approximately $11.9 million net of cash acquired as part of a business alliance with T-Systems. Headcount added not disclosed.
2008-06-30acquisition_additioncompleted2008-06-06United StatesMedia and entertainment IT consultingUSD 12 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Initial consideration of approximately $12.1 million in cash and stock (including 62,340 shares valued at $2.2 million); additional cash earn-out of up to $14 million contingent on targets; no employee count disclosed
2008-06-30acquisition_additioncompleted2008-03-01IndiaSystem integration services (T-Systems alliance)USD 12 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquired for approximately $11.9 million net of cash acquired; occurred in March 2008 (within year-to-date period); announcement date approximate to month; no employee count disclosed
2008-03-31acquisition_additioncompleted2008-03-31IndiaIT services (system integration)USD 12 (millions)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		March 2008 business alliance with T-Systems; acquired T-Systems' Indian subsidiary for approximately $11.9 million net of cash acquired; headcount added not disclosed; a portion of purchase price paid in April 2008.
2007-12-31acquisition_additioncompleted2007-10-182007-11-16United StatesHealthcare (Life Sciences) — data analytics and process outsourcingUSD 136 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Initial net cash consideration of approximately $135.9 million including direct transaction costs; acquired headcount not disclosed. Operating results consolidated from November 16, 2007.
2007-12-31acquisition_additioncompleted2007-11-012007-11-16United StatesLife Sciences / Data AnalyticsUSD 136 (millions)Item 7. MD&A
f5-10k / Qwen3.6-27B-Q8_0		Acquired marketRx, Inc. in November 2007 for initial net cash consideration of approximately $135.9 million. Operating results were immaterial. Specific headcount added is not disclosed.
2007-09-30acquisition_additionannounced2007-10-182007-12-31GlobalHealthcare / Life SciencesUSD 135 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Cash acquisition of marketRx, Inc. announced October 18, 2007, expected to close in Q4 2007; headcount added not disclosed
2006-12-31acquisition_additioncompleted2006-09-052006-09-30United StatesIT Infrastructure Management servicesUSD 15 (millions)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of AimNet Solutions, Inc. for initial net cash consideration of approximately $14.8 million (net of cash acquired, including assumed debt and deal fees); operating results included from September 5, 2006. No employee count disclosed for the acquired workforce.
2006-12-31acquisition_additioncompleted2006-09-01United StatesIT Infrastructure ManagementUSD 15 (millions)Item 7. MD&A - Executive Summary
f5-10k / Qwen3.6-27B-Q8_0		Acquired AimNet Solutions, Inc. in September 2006 for initial net cash consideration of approximately $14.8 million. Headcount added not explicitly disclosed.
2006-09-30acquisition_additioncompleted2006-09-05United StatesIT infrastructure managementbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of AimNet Solutions completed September 5, 2006; headcount added not disclosed; initial net cash consideration approximately $14,773 thousand
2006-06-30plant_closurecompleted2004-06-292005-03-31IrelandDevelopment CenterMD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of Limerick development facility completed by March 31, 2005. Expenses recorded in prior periods.
2006-03-31plant_closurecompleted2004-06-292005-03-31IrelandDevelopment CenterUSD 0 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of Limerick development facility completed. Additional expenses of $0.1 million recorded in Q1 2005 for severance and retention bonuses.
2005-12-31plant_closurecompleted2004-06-292005-03-31Limerick, IrelandIT development centerUSD 0 (millions)restructuring_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Wind-down of the Limerick development facility completed March 31, 2005. FY2005 recorded approximately $0.1 million of additional expense and made approximately $0.6 million of payments, primarily severance and retention bonuses; all costs paid as of December 31, 2005. Prior-year (2004) expense of approximately $1.5 million excluded per current-fiscal-year-only rule. Employees affected not disclosed.
2005-12-31acquisition_additioncompleted2005-04-012005-04-30United StatesTelecommunications and financial services IT consultingbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of substantially all assets of Fathom Solutions completed April 2005 for approximately $23.3 million in cash and stock; operating results included from April 16, 2005. Headcount added not disclosed. Additional contingent purchase price of up to $16.0 million payable in 2007.
2005-12-31plant_closurecompleted2004-06-292005-03-31IrelandDevelopment CenterUSD 2 (millions)Item 7. MD&A - Exit Activity
f5-10k / Qwen3.6-27B-Q8_0		Wind-down of Limerick development center. Expenses of approx $1.5M in 2004 and $0.1M in 2005 for severance, retention bonuses, and grant repayments. All costs paid as of Dec 31, 2005.
2005-09-30plant_closurecompleted2005-03-31IrelandDevelopment facilityUSD 0 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of development facility in Limerick, Ireland completed as of March 31, 2005. Additional expenses of $0.1 million recorded in nine months ended Sept 30, 2005; payments of $0.6 million made primarily for severance and retention bonuses.
2005-06-30acquisition_additioncompleted2005-04-16United StatesTelecommunications / Financial Services IT consultingbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of substantially all assets of Fathom Solutions completed April 2005; operating results consolidated from April 16, 2005. No employee headcount added disclosed.
2005-06-30plant_closurecompleted2005-03-31IrelandDevelopment facility (Limerick)USD 0 (millions)MD&A
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Wind-down of Limerick, Ireland development facility completed as of March 31, 2005; additional expenses of ~$0.1M and ~$0.6M in severance/retention payments recorded in H1 2005. No employee count disclosed.
2005-06-30plant_closurecompleted2005-03-31IrelandDevelopmentUSD 0 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of development facility in Limerick. Recorded additional expenses of approx $0.1M and payments of approx $0.6M for severance/retention. Substantially all costs paid as of March 31, 2005.
2005-06-30acquisition_additioncompletedUnited StatesTelecommunications / Financial ServicesUSD 23 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired substantially all assets of Fathom Solutions, LLC in April 2005 for initial consideration of approx $23M. Headcount not explicitly disclosed.
2005-03-31acquisition_additionannounced2005-04-30United StatesIT consulting — telecommunications and financial servicesUSD 19 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		April 2005 acquisition of substantially all assets of Fathom Solutions, LLC; initial consideration ~$19M cash and stock plus $16M contingent through 2007-04-30. No employee count disclosed.
2005-03-31plant_closurecompleted2005-03-31IrelandDevelopment facilityUSD 0 (millions)MD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of development facility in Limerick completed. Recorded additional expenses of approx $0.1 million and payments of approx $0.6 million primarily for severance and retention bonuses.
2005-03-31acquisition_additionannounced2005-04-01United StatesIT consultingUSD 19 (millions)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Acquired substantially all assets of Fathom Solutions, LLC in April 2005 for initial consideration of approx $19 million. Headcount not disclosed.
2004-12-31plant_closurein_progress502004-06-292005-03-31IrelandDevelopment center operations (Limerick)USD 2 (millions)other
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Wind-down of the Limerick, Ireland development center driven by Euro appreciation; approximately $1.5M of the ~$1.6M aggregate incremental cost recorded in 2004 (severance, retention bonuses, repayment of local job grants), with ~$1.0M paid through 2004 and a ~$0.5M accrual at year-end. Work transferred to North America and India operations.
2004-12-31acquisition_additioncompleted2004-02-272004-02-27IndiaSAP servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Ygyan Consulting Private Ltd. for $1,676 thousand; acquired to increase SAP service capabilities. Headcount added not disclosed.
2004-12-31plant_closurein_progress502004-06-292005-03-31IrelandDevelopment CenterUSD 2 (millions)MD&A
f5-10k / Qwen3.6-27B-Q8_0		Wind-down of Limerick, Ireland development center. Expenses recorded in 2004 primarily for severance, retention bonuses, and repayment of job grant funds.
2004-09-30plant_closurein_progress502004-06-292005-03-31Ireland (Limerick)Offshore development center operationsUSD 2 (millions)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Closure driven by Euro appreciation raising the site's cost structure; work transferring to North America and India. Approximately $1.3M of the ~$1.5M expected 2004-2005 incremental costs recorded in the nine months ended 2004-09-30 (severance, retention bonuses, job-grant repayment); ~$0.4M paid in cash; ~$0.85M accrual at quarter-end. Retention bonuses expensed over future service periods. Fixed assets immaterial, depreciated through 2005-03-31.
2004-09-30plant_closurein_progress502004-06-292005-03-31IrelandDevelopment CenterUSD 1,500 (thousands)MD&A
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of Limerick development center due to Euro appreciation. Expected incremental costs of approximately $1.5 million for 2004 and 2005.
2004-06-30plant_closureannounced502004-06-292005-03-31Limerick, IrelandDevelopment center operationsUSD 1,168 (thousands)restructuring_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Wind-down of the Limerick development center announced June 29, 2004, driven by Euro appreciation since the 2002 acquisition; work transferring to North America and India. Approximately $1,168 thousand accrued in Q2 2004 primarily for severance and repayment of local job grant funds; total incremental closure costs estimated at approximately $1,600 thousand across 2004-2005, with remaining costs expensed over employees' future service periods. No payments made through June 30, 2004.
2004-06-30acquisition_additioncompleted2004-02-27IndiaSAP servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Ygyan Consulting Private Ltd. completed February 27, 2004 for approximately $1,720 thousand including approximately $62 thousand of direct deal costs. Headcount added through the acquisition is not disclosed; operating results consolidated from the acquisition date.
2004-06-30plant_closureannounced502004-06-292005-03-31IrelandDevelopment CenterUSD 1,168 (thousands)restructuring_footnote
f5-10q / Qwen3.6-27B-Q8_0		Wind-down of Limerick development center due to Euro appreciation. Accrued $1.2M for severance and grant repayment.
2004-03-31acquisition_additioncompleted2004-02-272004-02-27IndiaSAP servicesUSD 1,720 (thousands)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Ygyan Consulting Private Ltd. for approximately $1,720 thousand including approximately $62 thousand of direct deal costs; employee count added not disclosed. MD&A notes 21 clients added through the acquisition.
2004-03-31acquisition_additioncompleted2004-02-27IndiaSAP servicesUSD 2 (millions)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquired Ygyan Consulting Private Ltd. Added 21 clients. Headcount not explicitly disclosed.
2003-12-31acquisition_additioncompleted2003-04-012003-04-01United StatesCustomer Relationship Management solutionsbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired for approximately $4.7 million including ~$0.5 million deal costs; acquired headcount not disclosed. Item 1 states completion on April 2, 2003
2003-12-31acquisition_additioncompleted2003-11-242003-11-24NetherlandsBanking and financial services IT servicesbusiness_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquired for approximately $6.4 million including ~$0.4 million deal costs, with contingent consideration up to EUR 3.5 million payable in 2006; acquired headcount not disclosed
2003-12-31acquisition_additioncompleted2003-04-022003-04-02United StatesCustomer Relationship ManagementItem_1_Business
f5-10k / Qwen3.6-27B-Q8_0		Acquisition of Aces International, Inc. completed April 2, 2003. Specific headcount not disclosed.
2003-12-31acquisition_additioncompleted2003-11-242003-11-24NetherlandsBanking and Financial ServicesItem_1_Business
f5-10k / Qwen3.6-27B-Q8_0		Acquisition of Infopulse Nederland B.V. completed November 24, 2003. Specific headcount not disclosed.
2003-09-30acquisition_additioncompleted2003-04-01United StatesCustomer Relationship ManagementUSD 4,700 (thousands)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Aces International completed April 1, 2003 for approximately $4.7 million including deal costs; no employee headcount added is disclosed.
2003-06-30acquisition_additioncompleted2003-04-01United States; IndiaCustomer Relationship Management servicesUSD 4,700 (thousands)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Aces International, Inc. for approximately $4,700 thousand including deal costs; headcount added not disclosed
2003-03-31acquisition_additionannounced2003-04-01United States; offshore operations in IndiaCustomer Relationship Management solutionsUSD 4 (millions)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Acquisition of Aces International Inc. for approximately $4.4 million including ~$0.2 million deal costs; acquired headcount not disclosed.
2003-03-31acquisition_additioncompleted2003-04-01United StatesUSD 4 (thousands)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Acquired Aces International Inc. for approx $4,400 thousand. Aces is a U.S.-based company with small offshore operations in India. Headcount not disclosed.
2002-12-31acquisition_additioncompleted702002-06-302002-06-30IrelandApplication development and maintenanceUSD 3,043 (thousands)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Acquisition of assets of UnitedHealthcare Ireland Limited by CTS Ireland, including approximately 70 software professionals; purchase price $3,043 thousand including ~$143 thousand direct deal costs. Treated as an asset acquisition, not a business combination.
2002-12-31acquisition_additioncompleted3002002-10-292002-10-29United States and IndiaApplication design, development and maintenance (major financial services client practice)USD 10,424 (thousands)business_combinations_footnote
f5-10k / MiMo-V2.6-Flash-fp8-HTML		Transfer of Silverline Technologies' practice servicing a major financial services company, adding approximately 300 IT and support professionals; purchase price $10,424 thousand including ~$620 thousand direct deal costs.
2002-12-31acquisition_additioncompleted702002-06-302002-06-30IrelandApplication Development and MaintenanceItem 1 Business - Acquisitions
f5-10k / Qwen3.6-27B-Q8_0		Acquired existing staff of approximately 70 software professionals.
2002-12-31acquisition_additioncompleted3002002-10-292002-10-29United States and IndiaApplication Design, Development and MaintenanceItem 1 Business - Acquisitions
f5-10k / Qwen3.6-27B-Q8_0		Acquired workforce of approximately 300 IT and support professionals.
2002-09-30acquisition_additioncompleted702002-06-302002-06-30IrelandApplication design, development and maintenance servicesUSD 2,900 (thousands)business_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		CTS Ireland purchased assets from UnitedHealthcare Ireland for $2,900 thousand, including an existing staff of 70 IT professionals; results included from July 1, 2002.
2002-09-30acquisition_additioncompleted3002002-10-292002-10-29United States and IndiaAmerican Express practice (application design, development and maintenance services)USD 10,400 (thousands)subsequent_events
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Post-quarter transfer of Silverline Technologies' American Express practice; approximately 300 IT and support professionals acquired for consideration of about $10,400 thousand; disclosed via Form 8-K filed October 31, 2002.
2002-09-30acquisition_additioncompleted702002-06-30IrelandIT professionalsUSD 2,900 (thousands)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Purchased assets and assumed liabilities from UnitedHealthcare Ireland Limited; existing staff of 70 IT professionals transferred.
2002-09-30acquisition_additionannounced3002002-10-29United States and IndiaIT and support professionalsUSD 10,400 (thousands)subsequent_events
f5-10q / Qwen3.6-27B-Q8_0		Completed transfer of Silverline Technologies, Inc.'s American Express practice; acquired workforce of approximately 300 professionals.
2002-06-30acquisition_additioncompleted702002-06-30IrelandApplication development and maintenance servicesbusiness_combinations_footnote
f5-10q / MiMo-V2.6-Flash-fp8-HTML		Purchase of certain assets and liabilities of UHC Ireland for $2,900 thousand by newly formed subsidiary CTS Ireland, using the existing staff of 70 software professionals. Closed June 30, 2002; results of operations included in consolidation effective July 1, 2002. Purchase price is not a workforce-related charge, so no associated charge recorded.
2002-06-30acquisition_additioncompleted702002-06-302002-06-30IrelandApplication development and maintenanceUSD 2,900 (thousands)business_combinations_footnote
f5-10q / Qwen3.6-27B-Q8_0		Acquisition of assets and liabilities from UnitedHealthcare Ireland Limited, including existing staff of 70 software professionals.