| Period End | Type | Status | Affected | % Workforce | Announced | Expected Completion | Geography | Segment / Function | Charge | Source | Note |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2026-08-31 | restructuring | announced | 2026-08-31 | United States | Corporate / SG&A | USD 6 (millions) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Severance expense expected in Q3 FY2027 to support the $200M fiscal 2027 exit-rate SG&A savings target; employee count not disclosed. | |||
| 2026-08-31 | restructuring | announced | 2026-08-31 | 2027-02-28 | United States | Corporate / SG&A | USD 6 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | Company committed to $200 million in fiscal 2027 exit rate savings in SG&A expense; expects approximately $6 million of severance expense in Q3 FY2027. | ||
| 2026-02-28 | reduction_in_force | completed | United States | Customer Experience Centers (CEC) | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Approximately 30% reduction in the CEC workforce executed in Q3 fiscal 2026 (quarter ended 2025-11-30); expected annualized savings of about $35 million. Headcount affected not disclosed; portion of the $49.8M restructuring charges recorded in SG&A | |||||
| 2026-02-28 | restructuring | completed | United States | Corporate and operations | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Additional restructuring changes completed in Q4 fiscal 2026 (quarter ended 2026-02-28) expected to yield about $60 million of annualized savings; employees affected not disclosed. Total restructuring charges of $49.8M recorded in SG&A for fiscal 2026 also include CEO-change severance and Edmunds lease abandonment costs | |||||
| 2026-02-28 | other | completed | 2025-11-01 | 2025-12-01 | United States | Executive leadership (CEO) | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Leadership change announced November 2025: Bill Nash stepped down as CEO and board member effective 2025-12-01, with David McCreight as Interim President and CEO; severance costs for the CEO change are included in the $49.8M restructuring charges. Announcement day not specified | |||
| 2026-02-28 | restructuring | completed | 2025-12-01 | United States | Customer Experience Centers | MD&A f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Approximately 30% reduction in CEC workforce in Q3 FY26. Expected annualized savings of $35 million. Employee count not explicitly disclosed. | ||||
| 2026-02-28 | restructuring | completed | 2025-12-01 | United States | Corporate and Operations | USD 50 (millions) | MD&A f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Additional restructuring changes in Q4 FY26 including CEO change severance and Edmunds lease abandonment. Expected annualized savings of $60 million. Total restructuring charges of $49.8 million recorded in SG&A. | |||
| 2026-02-28 | restructuring | completed | 2025-12-01 | United States | Customer Experience Centers (CECs) | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Approximately 30% reduction in CEC workforce in Q3 FY2026. Expected annualized savings of $35 million. Employee count not explicitly disclosed. | ||||
| 2026-02-28 | restructuring | completed | 2026-01-01 | United States | Corporate and Operations | USD 50 (millions) | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Additional restructuring changes in Q4 FY2026 including CEO change severance and workforce reductions. Expected annualized savings of $60 million. Total restructuring charges of $49.8 million recorded in SG&A. Employee count not explicitly disclosed. | |||
| 2025-11-30 | restructuring | in_progress | 30% | 2025-11-30 | United States | Customer Experience Centers (CECs) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Approximately 30% reduction in CEC workforce taken as first step toward SG&A savings; expected annualized savings of approximately $35 million. Announced in November 2025 (exact day not disclosed; date shown is month-end). Severance costs incurred in Q3 but not separately quantified; restructuring expenses reduced diluted EPS by $0.08 in the quarter, combined with CEO-change costs. Absolute headcount affected not disclosed. | |||
| 2025-11-30 | other | completed | 2025-11-30 | 2025-12-01 | United States | Executive leadership (CEO) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Bill Nash stepped down as CEO and board member effective December 1, 2025; David McCreight named Interim President and CEO, Tom Folliard appointed Interim Executive Chair. Announced November 2025 (exact day not disclosed). Severance costs related to the CEO change included in Q3 restructuring expenses but not separately quantified. | |||
| 2025-11-30 | restructuring | in_progress | 2025-11-30 | Customer Experience Centers | USD 35 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | Approximately 30% reduction in CEC workforce; expected annualized savings of $35 million. Specific headcount not disclosed. | ||||
| 2023-02-28 | other | in_progress | United States | Retail stores and Customer Experience Centers | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | During second half of fiscal 2023 the company reduced store and CEC staffing through attrition, limited corporate hiring and contractor use, and aligned marketing spend to sales; no headcount figure or severance charge disclosed | |||||
| 2022-08-31 | other | in_progress | United States | Stores, Customer Engagement Centers (CECs), and corporate offices | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Unquantified expense-alignment measures: staffing reduced in stores and CECs via attrition, a portion of corporate hiring and contractor use paused, and marketing spend better aligned to sales levels, in response to the macroeconomic environment. | |||||
| 2022-02-28 | acquisition_addition | completed | 448 | 2021-06-01 | 2021-06-01 | United States | Edmunds business | business_combinations_footnote f5-10k / MiMo-V2.6-Flash-fp8-HTML | Headcount reflects associates working for Edmunds as of fiscal year-end 2022-02-28; acquisition closed 2021-06-01 for total purchase consideration of $401.8 million. Transaction costs of approximately $8.0 million expensed in SG&A. | ||
| 2022-02-28 | acquisition_addition | completed | 448 | 2021-06-01 | 2021-06-01 | United States | Edmunds | Item_1_Business f5-10k / Qwen3.6-27B-Q8_0 | Acquisition of Edmunds Holding Company completed June 1, 2021. 448 associates work for Edmunds business as of Feb 28, 2022. | ||
| 2021-05-31 | acquisition_addition | announced | 2021-06-01 | 2021-06-01 | United States | CarMax Sales Operations | subsequent_events f5-10q / MiMo-V2.6-Flash-fp8-HTML | Acquisition of Edmunds completed June 1, 2021 at implied enterprise value of $404 million; no headcount added disclosed. Edmunds excluded from the company's Employee Stock Purchase Plan per Plan definitions. | |||
| 2021-02-28 | layoff | completed | 15,000 | 2020-04 | 2020-07-31 | United States | Store and wholesale operations | USD 30 (millions) | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Disclosed as 'more than 15,000 associates' placed on furlough in April 2020 following store closures; all associates were called back by the end of July 2020. The $30 million covers first-half fiscal 2021 support for associates affected by COVID-19, store closures and furloughs, not severance. Count is a floor, not an exact figure. | |
| 2021-02-28 | acquisition_addition | announced | 2021-03 | 2021-06-30 | United States | Digital / technology (Edmunds) | subsequent_events f5-10k / MiMo-V2.6-Flash-fp8-HTML | Definitive agreement signed in March 2021 to acquire Edmunds at an implied enterprise value of $404 million, payable in cash and equity; expected to close June 2021. Edmunds will continue to operate independently. No headcount added disclosed. | |||
| 2021-02-28 | restructuring | completed | 15,000 | 2020-04-01 | 2020-07-31 | United States | All segments | USD 30 (millions) | MD&A f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Associates placed on furlough in April 2020; all called back by end of July 2020. $30 million spent supporting associates impacted by COVID-19, store closures and furloughs. | |
| 2021-02-28 | layoff | completed | 15,000 | 2020-04-01 | 2020-07-31 | United States | All segments | USD 30 (millions) | Item 7. MD&A - Impact of COVID-19 f5-10k / Qwen3.6-27B-Q8_0 | More than 15,000 associates placed on furlough in April 2020. By end of July 2020, no associates remained on furlough. Spent approx $30 million supporting associates impacted by furloughs. | |
| 2020-11-30 | layoff | completed | 15,000 | 2020-04 | 2020-07-31 | United States | Retail store operations | USD 30 (millions) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Temporary COVID-19 furlough of more than 15,000 associates announced in April 2020; all associates recalled by end of July 2020. Associated $30 million covers pay continuity and benefits support during first half of fiscal 2021, not severance. Count stated as 'more than 15,000'. | |
| 2020-11-30 | layoff | completed | 15,000 | 2020-04-01 | 2020-07-31 | United States | All segments | USD 30 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | More than 15,000 associates placed on furlough in April 2020; all associates called back by end of July 2020. Company spent approximately $30 million supporting associates impacted by furloughs. | |
| 2020-08-31 | layoff | completed | 15,000 | 2020-04 | 2020-07-31 | United States | Company-wide (retail stores and corporate) | USD 30 (millions) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Temporary COVID-19 furlough announced in April 2020; disclosed count is 'more than 15,000'. Associated ~$30 million covers pay continuity and continued medical benefits for furloughed associates during the first six months of fiscal 2021, not severance. All associates were recalled by end of July 2020, before quarter end. | |
| 2020-08-31 | other | completed | 2020-03 | United States | Company-wide | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Hiring freeze, paused store expansion/remodels, reduced advertising and labor hours implemented in response to COVID-19; no affected-employee count disclosed. Hiring freeze lifted by end of Q2 (actively hiring nationwide). | ||||
| 2020-08-31 | layoff | completed | 15,000 | 2020-04-01 | 2020-07-31 | United States | All segments | USD 30 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | More than 15,000 associates placed on furlough in April 2020 due to store closures and lower demand. Company spent approx $30 million supporting impacted associates. By end of July 2020, no associates remained on furlough. | |
| 2020-05-31 | layoff | in_progress | 15,000 | 2020-04-01 | United States | Retail store operations and corporate | USD 30 (millions) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | More than 15,000 associates placed on furlough in April 2020 amid COVID-19 store closures; approximately 90% had been called back by the filing date. The $30M figure covers pay continuity and medical benefits for furloughed associates, not severance. Furlough is temporary, not a permanent RIF. | ||
| 2020-05-31 | layoff | completed | 15,000 | 2020-04-01 | United States | All segments | USD 30 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | More than 15,000 associates placed on furlough in April 2020 due to store closures and lower demand. Company spent approx $30 million supporting associates, including pay continuity and medical benefits. Hiring freeze implemented. | ||
| 2020-02-29 | layoff | announced | 15,500 | 2020-04 | 2020-04-18 | United States | Predominantly store operations | subsequent_events f5-10k / MiMo-V2.6-Flash-fp8-HTML | Approximately 15,500 associates placed on furlough effective April 18, 2020 in response to COVID-19; majority employed at stores closed under government mandates. Transition pay provided before furlough effective date and medical plan costs continued. No severance charge quantified. | ||
| 2020-02-29 | other | in_progress | 2020-03 | United States | Company-wide | Item_1_Business f5-10k / MiMo-V2.6-Flash-fp8-HTML | Hiring freeze instituted in response to COVID-19; no affected-employee count disclosed. Related measures included executive salary reductions (CEO forgoing 50% of salary, senior leadership pay reductions, board forgoing cash retainer) and a pause on store expansion and remodels. | ||||
| 2020-02-29 | layoff | announced | 15,500 | 2020-04-18 | United States | Store Operations | subsequent_events f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Approximately 15,500 associates placed on furlough effective April 18, 2020, due to government mandates closing stores. Majority employed at closed stores. | |||
| 2020-02-29 | layoff | announced | 15,500 | 2020-04-18 | United States | Store operations | subsequent_events f5-10k / Qwen3.6-27B-Q8_0 | Approximately 15,500 associates placed on furlough effective April 18, 2020, due to COVID-19 store closures. Majority employed at stores closed due to government mandates. | |||
| 2010-02-28 | restructuring | completed | 2008-10 | Service operations | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Reduction in service operations workforce in October 2008; severance costs included in FY2009 SG&A. | |||||
| 2010-02-28 | restructuring | completed | 2008-12 | Corporate | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Costs for termination of store site acquisitions resulting from suspension of store growth in Dec 2008. | |||||
| 2009-02-28 | restructuring | completed | 2008-10-01 | United States | Service operations | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Severance costs from a reduction in the service operations workforce in October 2008; headcount affected and charge amount not quantified. Same non-recurring SG&A discussion also cites severance for terminated store site acquisitions following the December 2008 store-growth suspension | ||||
| 2009-02-28 | other | completed | 2008-12-01 | United States | Store growth / new store openings | MD&A f5-10k / MiMo-V2.6-Flash-fp8-HTML | Temporary suspension of store growth announced December 2008 after a slowdown announced August 2008; headcount impact not quantified. Total associates declined to 13,035 from a peak of approximately 16,400 in May 2008 | ||||
| 2009-02-28 | restructuring | completed | 2008-10-01 | United States | Service operations | MD&A f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Severance costs associated with reduction in service operations workforce in October 2008. Total headcount reduction not specified, but total associates declined from peak of ~16,400 in May 2008 to 13,035 in Feb 2009. | ||||
| 2009-02-28 | restructuring | completed | 2008-12-01 | United States | Store development | MD&A f5-10k / Qwen3.6-27B-NVFP4-MTP-HTML | Costs for termination of store site acquisitions resulting from decision to temporarily suspend store growth. | ||||
| 2009-02-28 | restructuring | completed | 2008-10-01 | United States | Service operations | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Reduction in service operations workforce in October 2008; severance costs incurred. Specific headcount not disclosed. | ||||
| 2009-02-28 | restructuring | completed | 2008-12-01 | United States | Corporate / Real Estate | MD&A f5-10k / Qwen3.6-27B-Q8_0 | Costs for termination of store site acquisitions resulting from decision to temporarily suspend store growth. Specific headcount not disclosed. | ||||
| 2008-11-30 | reduction_in_force | completed | 2008-10 | United States | Service operations | USD 7 (millions) | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Approximately $7 million of severance costs for a reduction in the service operations workforce in October 2008; number of employees affected not disclosed. | |||
| 2008-11-30 | other | in_progress | 2008-09 | United States | Home office / corporate | MD&A f5-10q / MiMo-V2.6-Flash-fp8-HTML | Hiring freeze implemented at the home office; store staffing also reduced through reduced associate hours and natural attrition. No counts disclosed. | ||||
| 2008-11-30 | restructuring | completed | 2008-10-01 | Service operations | USD 7 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | Approximately $7 million of severance costs related to a reduction in service operations workforce in October. | ||||
| 2008-11-30 | restructuring | completed | 2008-08-01 | Corporate | USD 6 (millions) | MD&A f5-10q / Qwen3.6-27B-Q8_0 | $6 million of costs for the termination of store site acquisitions resulting from the decision to slow store growth. | ||||
| 2008-11-30 | other | announced | 2008-10-21 | 2008-12-31 | Corporate | MD&A f5-10q / Qwen3.6-27B-Q8_0 | Board approved amendments to freeze the pension plan and restoration plan effective December 31, 2008. No additional benefits will accrue after that date. | ||||
| 2008-08-31 | restructuring | announced | 600 | 2008-10-01 | 2008-11-30 | United States | Service operations (production superstores) | USD 7 (millions) | subsequent_events f5-10q / MiMo-V2.6-Flash-fp8-HTML | Announced as more than 600 associates; about a third tied to lower sales rate, remainder a restructuring of cosmetic operations. Severance to be recorded in Q3 ending 2008-11-30. | |
| 2008-08-31 | restructuring | announced | 600 | 2008-10-01 | United States | Service operations | USD 7 (millions) | subsequent_events f5-10q / Qwen3.6-27B-Q8_0 | Workforce reduction of more than 600 service operations associates announced Oct 1, 2008. Reductions made in majority of production superstores. About one-third due to lower sales rate; remainder part of long-term initiative to decrease costs in reconditioning area. Estimated $7.0 million severance costs to be included in SG&A in Q3 ending Nov 30, 2008. | ||
| 2008-02-29 | divestiture_reduction | completed | United States — Orlando, Florida | New car franchise operations (Chrysler-Jeep-Dodge) | Item_1_Business f5-10k / MiMo-V2.6-Flash-fp8-HTML | Sale occurred in Q2 FY2008 (between 2007-03-01 and 2007-08-31); exact announcement date not disclosed. Associated headcount not quantified. Co-located new car stores declined from 4 to 3 during the year. | |||||
| 2007-08-31 | divestiture_reduction | completed | Orlando, Florida, United States | New car franchise (Chrysler-Jeep-Dodge) | other f5-10q / MiMo-V2.6-Flash-fp8-HTML | Divestiture of the Orlando Chrysler-Jeep-Dodge franchise and termination of the related capital lease occurred during the second quarter; no headcount impact was disclosed. A pretax gain of $0.7 million was recognized. |